Supervisor, Lot Operations

Cox Automotive Inc.; Euless (TX); On-site; USD 50,000 - 76,000; Full time

Benefits offered by this job

Vacation with pay

7 paid holidays

Wellness hours

Bereavement leave

Voting leave

Jury duty leave

Volunteer time off

Military leave

Parental leave

Job summary

MSCOX in Texas seeks a supervisor to direct daily lot operations, leading check-in, lane flow, and vehicle staging for sales events. You will oversee drivers, check-in staff, and support teams to ensure accurate check-in, proper sequencing, and high quality service.

The role requires strong supervisory and communication skills, with a focus on safety, efficiency, and adherence to company policies. A valid driver’s license and ability to drive standard and automatic vehicles are required.

Qualifications

• Equivalent combination of education and work-related experience.
• High School Diploma with five years of related experience.
• Bachelor's Degree with three years of related experience.
• Master's Degree with up to two years of related experience.
• Ph.D. with up to one year of related experience.

Responsibilities

• Assist with lot operations daily to ensure efficient operations before and after sale.
• Supervise the daily operation of the vehicle check-in area by supervising and coordinating the activities and the workflow of the sale lot drivers, check-in personnel, lane captains, and other lot operations employees.
• Ensure efficient lot operations by coordinating the movement of vehicles from check-in to sale lanes. Supervise flow to ensure incoming vehicles are received, stocked in, numbered, and parked in the proper areas.
• Provide quality service and interact with customers to resolve any problems that may occur.
• Inspect and maintain lot operations equipment and ensure that it is functional and in good working condition.
• Monitor lot damage and meet with the Operations Manager regularly to review and resolve potential lot operations problems.
• Coordinate with Reconditioning
• Check-in, Factory, and Fleet/Lease departments to schedule and prepare vehicles for sale, ensure accurate and efficient vehicle check-in, and maintain the proper sequence of vehicles.
• Supervise and direct the work of lot operations employees by determining work procedures, preparing work schedules, expediting the workflow, assigning duties, and monitoring work for accuracy and conformance to policies and procedures.
• Assist the manager in counseling and disciplining employees as necessary.
• Under the direction of the manager, plan, monitor, and evaluate employee job performance, and assist the manager in conducting performance appraisals.
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
• Work with manager to review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement.
• Effectively lead the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect.
• Enforce all company policies and procedures related to employee and customer conduct.
• Perform other duties as assigned by manager.

Skills

Supervisory skills

Communication skills

Organizational skills

Computer software proficiency

Valid driver's license

Ability to drive standard & automatic

Education

High School Diploma

Bachelor's Degree

Master's Degree

Ph.D.

Job description

This position supervises and directs the daily activities of lot personnel and the lot operations function for the Auction, ensuring efficient, orderly, and proper staging and movement of vehicles on the lot and through the sales lanes.

Schedule: Tuesday-Saturday (M-F 7am-7pm, Sa 8am-5pm)

Job Responsibilities

• Assist with lot operations daily to ensure efficient operations before and after sale.
• Supervise the daily operation of the vehicle check-in area by supervising and coordinating the activities and the workflow of the sale lot drivers, check-in personnel, lane captains, and other lot operations employees.
• Ensure efficient lot operations by coordinating the movement of vehicles from check-in to the sale lanes. Supervise flow to ensure incoming vehicles are received, stocked in, numbered, and parked in the proper areas.
• Provide quality service and interact with customers to resolve any problems that may occur.
• Inspect and maintain lot operations equipment and ensure that it is functional and in good working condition.
• Monitor lot damage and meet with the Operations Manager regularly to review and resolve potential lot operations problems.
• Coordinate with Reconditioning
• Check-in, Factory, and Fleet/Lease departments to schedule and prepare vehicles for sale, ensure accurate and efficient vehicle check-in, and maintain the proper sequence of vehicles.
• Supervise and direct the work of lot operations employees by determining work procedures, preparing work schedules, expediting the workflow, assigning duties, and monitoring work for accuracy and conformance to policies and procedures.
• Assist the manager in counseling and disciplining employees as necessary.
• Under the direction of the manager, plan, monitor, and evaluate employee job performance, and assist the manager in conducting performance appraisals.
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
• Work with manager to review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement.
• Effectively lead the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect.
• Enforce all company policies and procedures related to employee and customer conduct.
• Perform other duties as assigned by manager.

Qualifications

• Equivalent combination of education and work-related experience
• High School Diploma and five years of relevant experience in a related field. OR
• Bachelor's Degree and three years of relevant experience in a related field. OR
• Master's Degree and up to two years of relevant experience in a related field.
• Ph.D. and up to one year of relevant experience in a related field.

Preferred Qualifications

• Experience in the automobile industry or the Auction business.
• Strong communication and interaction skills.
• Competent supervisory and organizational skills.
• Computer and software proficiency.
• Valid driver's License and a safe driving record required.
• Ability to drive vehicles with standard and automatic transmission.
• Regularly required to stand, walk, reach, talk, and hear.
• Frequently required to stoop, kneel, crouch, bend, squat, and climb.
• Manual dexterity, repetitive motion tasks.

MSCOX

USD 50,400.00 - 75,600.00 per year

Compensation

Compensation includes a base salary in the range of $50,400.00 - $75,600.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Benefits

• The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members.
• Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

EOE, including disability/vets