Supervisor, Lot Operations

Cox Automotive; Euless (TX); On-site; USD 50,000 - 76,000; Full time

Job summary

Cox Automotive seeks a Lot Operations Supervisor to lead daily auction lot duties, ensuring efficient staging and movement of vehicles through sale lanes. You will manage check-in, lane captains, and lot drivers, coordinate vehicle flow, and uphold safety and policy standards.

You will support the Operations Manager with performance reviews, staffing, and process improvements to maximize throughput and customer satisfaction at the yard.

Qualifications

• High School Diploma and five years of relevant experience
• Bachelor's Degree and three years of relevant experience
• Master's Degree and up to two years of relevant experience
• Ph.D. and up to one year of relevant experience

Responsibilities

• Assist with lot operations daily to ensure efficient operations before and after sale
• Supervise the daily operation of the vehicle check-in area by supervising and coordinating activities of lot personnel
• Coordinate the movement of vehicles from check-in to the sale lanes and ensure proper sequencing
• Provide quality service and interact with customers to resolve problems
• Inspect and maintain lot operations equipment and ensure functional condition
• Monitor lot damage and review issues with Operations Manager
• Schedule and prepare vehicles for sale across departments
• Lead lot operations employees and monitor performance against policies and procedures
• Assist the manager in counseling and disciplining employees as necessary
• Plan, monitor, and evaluate employee performance and conduct appraisals
• Demonstrate safety commitment and support Safety Excellence initiatives
• Review volumes and staffing to ensure efficiency and KPI targets
• Lead the team and enforce Cox/Manheim values and professional conduct
• Perform other duties as assigned by manager

Skills

Supervisory leadership

Communication skills

Safety awareness

Customer service

Problem solving

Education

High School Diploma

Bachelor's Degree

Master's Degree

Ph.D.

Tools

MS Office

Job description

This position supervises and directs the daily activities of lot personnel and the lot operations function for the Auction, ensuring efficient, orderly, and proper staging and movement of vehicles on the lot and through the sales lanes.

Schedule: Tuesday-Saturday (M-F 7am-7pm, Sa 8am-5pm)

Job Responsibilities:

• Assist with lot operations daily to ensure efficient operations before and after sale.
• Supervise the daily operation of the vehicle check-in area by supervising and coordinating the activities and the workflow of the sale lot drivers, check-in personnel, lane captains, and other lot operations employees.
• Ensure efficient lot operations by coordinating the movement of vehicles from check-in to the sale lanes. Supervise flow to ensure incoming vehicles are received, stocked in, numbered, and parked in the proper areas.
• Provide quality service and interact with customers to resolve any problems that may occur.
• Inspect and maintain lot operations equipment and ensure that it is functional and in good working condition.
• Monitor lot damage and meet with the Operations Manager regularly to review and resolve potential lot operations problems.
• Coordinate with Reconditioning
• Check-in, Factory, and Fleet/Lease departments to schedule and prepare vehicles for sale, ensure accurate and efficient vehicle check-in, and maintain the proper sequence of vehicles.
• Supervise and direct the work of lot operations employees by determining work procedures, preparing work schedules, expediting the workflow, assigning duties, and monitoring work for accuracy and conformance to policies and procedures.
• Assist the manager in counseling and disciplining employees as necessary.
• Under the direction of the manager, plan, monitor, and evaluate employee job performance, and assist the manager in conducting performance appraisals.
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
• Work with manager to review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement.
• Effectively lead the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect.
• Enforce all company policies and procedures related to employee and customer conduct.
• Perform other duties as assigned by manager.

Qualifications:

• Equivalent combination of education and work-related experience
• High School Diploma and five years of relevant experience in a related field. OR
• Bachelor's Degree and three years of relevant experience in a related field. OR
• Master's Degree and up to two years of relevant experience in a related field.
• Ph.D. and up to one year of relevant experience in a related field.

Preferred Qualifications:

• Experience in the automobile industry or the Auction business.
• Strong communication and interaction skills.
• Competent supervisory and organizational skills.
• Computer and software proficiency.
• Valid driver's License and a safe driving record required.
• Ability to drive vehicles with standard and automatic transmission.
• Regularly required to stand, walk, reach, talk, and hear.
• Frequently required to stoop, kneel, crouch, bend, squat, and climb.
• Manual dexterity, repetitive motion tasks.

MSCOX

USD 50,400.00 - 75,600.00 per year

Compensation:

Compensation includes a base salary in the range of $50,400.00 - $75,600.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Benefits:

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

EOE, including disability/vets