Supervisor, ICR Field Service (Scraper)

Motion; Birmingham (AL); On-site; USD 71,000 - 110,000; Full time

Job summary

A leading company in automation machinery manufacturing is seeking a Supervisor for their ICR Field Service team. This role involves planning and executing field service operations, managing a team, and ensuring high-quality service. The ideal candidate will have extensive experience in field service management and strong leadership skills.

Benefits

Healthcare coverage

401(k)

Tuition reimbursement

Vacation, sick, and holiday pay

Qualifications

• Typically requires a high school diploma or GED and ten (10) or more years of related experience.
• Strong interpersonal, analytical, and problem-solving skills required.
• Ability to maintain a positive attitude and productive work ethic.

Responsibilities

• Manages hiring and firing of all personnel at assigned facility.
• Monitors performance metrics and allocates resources as necessary.
• Provides coaching and feedback to all employees.

Skills

Interpersonal skills

Analytical skills

Problem-solving skills

Communication skills

Education

High school diploma or GED

Job description

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Summary

MI Supervisor, ICR Field Service is responsible for planning, managing, reviewing, and executing the field service operations to achieve output and quality objectives of one (1) field service shop with large scale sales. This role is responsible for hiring, training, coaching a team of one to five or more employees including but not limited to Field Service Technicians, CS Representatives, and Clerical/administration.

Summary

MI Supervisor, ICR Field Service is responsible for planning, managing, reviewing, and executing the field service operations to achieve output and quality objectives of one (1) field service shop with large scale sales. This role is responsible for hiring, training, coaching a team of one to five or more employees including but not limited to Field Service Technicians, CS Representatives, and Clerical/administration.

Job Duties

• Manages and review all operating expenses at assigned facility.
• Manages hiring and firing of all personnel at assigned facility.
• Manages all inventory items assigned to facility.
• Oversees and review all safety and financial audits.
• Makes sure the location has a schedule board and it is updated daily.
• Makes sure all Field Service team members understand and follow all procedures and processes implemented by CI team.
• Monitors performance metrics and allocates resources as necessary to ensure high quality service at optimal efficiency.
• Develops a documented succession plan for their location.
• Provides coaching and feedback to all employees.
• Performs other duties as assigned.
  
  

Education & Experience

Typically requires a high school diploma or GED and ten (10) or more years of related experience or an equivalent combination.

Knowledge, Skills, Abilities

• Specific knowledge of field service duties required.
• Ability to work with the team in the field when the need arises.
• Ability to maintain a positive attitude and productive, driven work ethic required.
• Strong interpersonal, analytical, and problem-solving skill required.
• Ability to remain calm and clear-headed in an emergency required.
• Good communication skills required.
• Willingness and ability to drive company vehicles in alignment with Company policy required within one year of start date; DOT preferred. Must be in alignment with company drug free workplace and other required customer regulatory requirements.
  
  

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. The employees is regularly required to lift/carry up to 50 pounds as well as the ability to lift bulky objects. The employee is regularly required to use neck rotation, trunk rotation, stair climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, reach and lift, ladder climb and carry, crawling. Working conditions may be indoor and/or outdoor. Noise level may be loud at times.

SUPERVISORY RESPONSIBILITY: 2-5 Direct Reports

BUDGET RESPONSIBILITY: Yes

Company Information

Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Automation Machinery Manufacturing

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