SUPERVISOR I JC-538168

California Department of Public Health; Sacramento (CA); Hybrid; USD 80.000 - 99.000; Vollzeit

Zusammenfassung

California Department of Public Health (CDPH) seeks the WIC Program Support Unit Chief to lead a team delivering customer service to WIC families and the public, monitor trends, and collaborate with partners to improve the participant experience.

The role reports to the Chief of WIC Systems Support Section, with responsibilities for supervising staff, ensuring policy compliance and confidentiality, and participating in the WIC Management Team.

Aufgaben

• Lead a team that provides customer service to WIC families and the public, monitors service trends, and collaborates with internal and external partners to improve the WIC participant experience.
• Supervise daily activities of staff in the WIC Program Support Unit, ensuring compliance with program policies and confidentiality standards by monitoring performance metrics and developing procedures.

Jobbeschreibung

Department Information

At the California Department of Public Health (CDPH), equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California's diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do.

Department Information

At the California Department of Public Health (CDPH), equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California's diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do.
The Women, Infants, and Children Program (WIC) has been part of the nation's nutrition safety net for 50 years.
Extensive research has found WIC to be a cost-effective investment that leads to healthier infants, more nutritious diets, health care for children, and subsequently higher academic achievement for students. WIC helps families receive healthy food, nutrition education, breastfeeding support, and referrals to healthcare and other community services.
Like other divisions within the California Department of Public Health (CDPH), WIC builds its program by addressing social determinants of health. WIC impacts the life course by promoting health practices that can ultimately improve life outcomes often experienced by vulnerable communities.
WIC serves babies and children up to age five, pregnant women, and new mothers. Dads, grandparents, foster parents of young children, and working families are welcome at WIC too!
Monthly, nearly one million WIC participants can find support at one of 83 local agencies which offer services at more than 500 sites throughout California. WIC participants can redeem their food benefits at approximately 3,700 grocers that are authorized to serve WIC families.
In 2019 - 2020, the WIC Division implemented an Electronic Benefits Transfer (EBT) card called the California WIC Card and a new management information system known as WIC WISE, that allows WIC participants to be served more efficiently. The CDPH WIC Division works continuously to improve its operations and system to better support families and their partners.

Continued Below

Department Website: https://www.cdph.ca.gov

Job Description And Duties

This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by advancing the health and well-being of California’s diverse people and communities. As the Chief of the WIC Program Support Unit, the Supervisor I (Sup I) leads a team that provides customer service to WIC families and the public, monitors service trends, and collaborates with internal and external partners to improve the WIC participant experience.
The incumbent works under the general direction of the Chief, WIC Systems Support Section, Supervisor II (Sup II) and supervises the daily activities of staff in the WIC Program Support Unit, ensuring compliance with program policies and confidentiality standards by monitoring performance metrics, and developing procedures. The manager actively participates as a member of the WIC Management Team.
In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees’ monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction.
Please let us know how you heard about our position by taking this brief survey:
https://www.surveymonkey.com/r/CDPHRecruitment
You will find additional information about the job in the Duty Statement.
Final Filing Date: 11/20/2026

Position Details

Job Code #: JC-538168

Position #(s): 580-510-4800-909

Working Title: WIC Program Support Unit Chief

Classification: SUPERVISOR I

Salary Range: $7,172.00 - $8,910.00

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: 1

Work Location: Sacramento County

Telework: Hybrid

Job Type: Permanent, Full Time