SUPERVISOR I

California Lottery; Sacramento (CA); Hybrid; USD 80,000 - 99,000; Full time

Job summary

The California State Lottery, based in Sacramento, is seeking a Supervisor I to lead the Theft Unit. This role oversees Analyst II staff, triages theft incidents, and coordinates complex investigations in a 24/7 environment. Hybrid telework is available, with in-office requirements at the Sacramento headquarters.

Applicants must have a current Supervisor I exam and pass a background investigation. This is a full-time position with a minimum salary, and travel may be required within California.

Qualifications

• Current Supervisor I exam required.
• Ability to supervise Analyst II’s in the Theft Unit and oversee the most complex or sensitive assignments.
• Hybrid telework eligible; report to Sacramento HQ as assigned.
• Background Investigation on hire is required.
• Number of Positions: 1.

Responsibilities

• Supervise and oversee assignments and activities of Analyst II’s assigned to the Theft Unit.
• The Theft Unit operates 24 hours a day, 7 days a week, with rotating 8-hour shifts.
• Perform and oversee the most complex or sensitive work in support of Field Investigations.
• Ensure compliance with policies and procedure standards in a high-stakes environment.
• Coordinate with other units and external agencies as needed.

Skills

Operational Leadership

Staff Development

Analytical Thinking

Accountability & Compliance

Process Improvement

Change Management

Operational Analysis

Interpersonal Judgment

Job description

$7,172.00 - $8,910.00 per Month New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 11/13/2026

Application Methods: Electronic (Using your CalCareer Account) By Mail Drop-off

Under the general direction of the Security & Law Enforcement Division (SLED) Theft Unit Lieutenant, the Supervisor I (Sup I) is responsible for supervising and overseeing the assignments and activities of Analyst II’s assigned to the Theft Unit. The Theft Unit is operational (24) hours a day, (7) days a week, including weekends & holidays, with rotational (8) hour shifts. The primary mission of the Theft Unit is to triage thefts of Lottery products reported by Lottery retailers in support of SLED Field Investigations. The Theft Unit Supervisor I is a working-level supervisor who also performs and oversees the most complex or sensitive work assignments.

This position requires a current Supervisor I exam.

This position is headquartered in Sacramento and is eligible for a hybrid telework schedule. Employees must be able to report to their assigned headquarters office as assigned. Travel expense to and from the assigned headquarters are the responsibility of the employee. Eligibility for telework requires the employee to reside in California per California Government Code Section 14200 which states: “telecommuting means the partial or total substitution of computers or telecommunication technologies, or both, for the commute to work by employees residing in California.

Why choose the California State Lottery?

• Are an energetic, creative, and talented team
• Value diversity and inclusion in the workplace
• Empower team members to bring their knowledge, expertise, and innovation
• Recognize individual and team contributions
• Support the importance of work-life balance
• Invest in the professional development of our team members
• Are dedicated to preserving our environment by lowering our carbon footprint

All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate’s ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under “Minimum Requirements.”

Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours for Personal Leave hours each month. For more details, please visit the California Department of Human Resources (CalHR) website.

In fiscal year 2024-25, the California Lottery generated sales of more than $9.2 billion with approximately $1.9 billion earned for California public schools. Lottery products are sold at more than 23,000 retail locations throughout the state, from independent neighborhood shops to convenience stores, liquor stores to supermarkets, and more. Retail product offerings include an average of 52 fun and entertaining Scratchers® games and several draw games, including jackpot games such as Powerball®, Mega Millions®, and SuperLotto Plus® and daily games such as Fantasy 5 and Hot Spot®.

The California State Lottery Act provides that no person may be hired as an employee of the Commission if that person has been convicted of a felony or any gambling related offense.

• The position requires a Background Investigation be cleared prior to being hired.
• If you are basing your eligibility on education, ( http://www.calhr.ca.gov/state-hr-professionals/pages/job-descriptions.aspx ), provide your transcripts and/or diploma. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be unofficial; official transcripts will be required upon appointment. Please redact birthdates and social security numbers.

Working Conditions

• Schedule: Monday – Friday, 0800-1700 hours. The Sup I is required to perform (2) in-office days weekly at Headquarters. Operational needs may require the Sup I to work irregular hours, including weekends and holidays.
• Travel: Occasional overnight travel (including out-of-state) may be required.
• Other: N/A

Minimum Requirements

Found in the Class Specification – see “Minimum Requirements” section. The job requires a current Supervisor I exam.

Number of Positions: 1

Work Location: Sacramento

Telework: Hybrid

Job Type: Permanent, Full Time

Department Information

The California Lottery is a multi-billion-dollar enterprise headquartered in Sacramento. It is one of the few state organizations that is a revenue generator, not accepting taxpayer dollars from the state’s general fund. Our mission is to provide supplemental funding for California’s public schools and colleges. We are passionate about creating a better tomorrow - one child at a time. The mix of talented people within our workplace reflects the rich diversity inherent within the State of California.We celebrate the contributions of each individual and strive to create a work environment that is inclusive, collaborative, and welcoming.We believe in California For All.

In fiscal year 2024-25, the California Lottery generated sales of more than $9.2 billion with approximately $1.9 billion earned for California public schools. Lottery products are sold at more than 23,000 retail locations throughout the state, from independent neighborhood shops to convenience stores, liquor stores to supermarkets, and more. Retail product offerings include an average of 52 fun and entertaining Scratchers® games and several draw games, including jackpot games such as Powerball®, Mega Millions®, and SuperLotto Plus® and daily games such as Fantasy 5 and Hot Spot®.

Desirable Qualifications

• Operational Leadership - Experience supervising or leading staff in an operational or customer service environment.
• Staff Development - Demonstrated ability to coach, mentor, and develop staff in a collaborative environment.
• Analytical Thinking - Strong analytical and problem-solving skills with the ability to identify root causes and improvement opportunities.
• Accountability & Compliance - Experience maintaining accountability and ensuring compliance with policies, procedures, and operational standards.
• Process Improvement - Experience developing or improving operational procedures, workflows, or business processes.
• Change Management - Experience leading implementation efforts or supporting change management initiatives in an operational environment.
• Operational Analysis - Experience using data, reports, or operational metrics to support decision-making and improve outcomes.
• Interpersonal Judgment - Experience handling escalated issues or sensitive situations using sound judgment and professionalism.

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Department Website: http://www.calottery.com

Human Resources Contact:
Human Resources, JC-537555
[phone]
[e-mail]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled.You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s)to the Department's EEO Office.

EEO Contact:
Equal Employment Opportunity Office
[phone]
[e-mail]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice)TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications

A Statement of Qualifications (SOQ) is REQUIRED. Applications received without the SOQ WILL NOT be considered for the position. The SOQ must be completed in Arial, 12 point font, single-spaced, and should not exceed (1) page in length. When completing the SOQ, please include all relevant experience, knowledge, education, and training when responding to the following:

Describe why you would be a suitable candidate as a supervisor with the California Lottery's, Security & Law Enforcement Division, Theft Unit.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.