Supervisor, Housekeeping

Princess Cruises and Holland America Line; Alaska; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Free cruise after first season

Referral program

Experience of a lifetime

Rewards & incentives

Community service

Employee activities

Professional growth

Job summary

Princess Cruises and Holland America Line is seeking a Supervisor, Housekeeping at Denali Princess Wilderness Lodge in Alaska for Seasonal - Full Time work. You will oversee a large housekeeping team, train staff, coach and guide colleagues while upholding safety standards and ensuring clean, comfortable, and safe guest spaces for our guests.

This role involves daily room inspections, assigning rooms, coordinating with hotel staff, and interacting with guests to create memorable moments in the

Qualifications

• Must pass a pre-employment background check.
• Eligible to work in the United States; no visa sponsorship available.
• Minimum age of 18 to reside in company housing where available.

Responsibilities

• Train, coach, reward, and discipline all employees on the job.
• Prepare housekeeping paperwork and assign rooms to attendants.
• Coordinate with hotel staff via radio/phone for safety and service concerns.
• Daily inspection of guest rooms and employee housing for quality assurance.
• Update housekeeping logs and ensure proper storage of chemicals and cleaning products.
• Interact with guests, provide local information, answer questions, and relay concerns to a supervisor.

Skills

Teamwork

Time management

Attention to detail

Communication

Safety compliance

Job description

Supervisor, Housekeeping

Department: Rooms Division

Employment Type: Seasonal - Full Time

Location: Denali Princess Wilderness Lodge

Description

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

The Housekeeping Supervisors oversee our guests' home-away-from-home ensuring each space is clean, comfortable, and safe. You will assist in training, coaching, and guiding a large, diverse team while supporting safety standards and assisting guests as needed. Finish your day in the afternoon and get out to adventure in the magic of Alaska.

RESPONSIBILITIES

• Training, coaching, rewarding, and disciplining all employees on aspects of the job.
• Prepare housekeeping paperwork and divide/assign rooms to room attendants evenly.
• Radio and phone communications with all hotel staff on any safety or service concerns.
• Daily inspection of guest rooms and employee housing for quality assurance.
• Update housekeeping logs throughout the resort and assuring the proper storage of chemicals and cleaning products.
• Interact and communicate with guests, providing property-specific and local information, answering questions, and communicating concerns to a supervisor, creating memorable moments for our guests.

REQUIREMENTS

• Must pass a pre-employment background check.
• Minimum age of 18 years is required to reside in company housing, where available.
• Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

KNOWLEDGE, SKILLS, & ABILITIES

• Ability to organize and prioritize work, and maintain attention to time constraints, while working in a team or group environment.
• Ability to work in a fast-paced environment with multiple tasks and external influences.
• Ability to work independently with minimal supervision while achieving daily goals.
• Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards.
• Ability to stand/walk/work on feet for a minimum of 8 hours per day.

Benefits

• Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
• Reward for Referral Program
• Experience - Of a lifetime!
• Rewards & Incentives
• Community Service
• Employee Activities
• Professional Growth

HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.