Supervisor, Public Areas

Princess Cruises and Holland America Line; Alaska; On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Travel - FREE CRUISE AFTER YOUR FIRST:

Reward for Referral Program

Experience – Of a lifetime!

Rewards & Incentives

Community Service

Employee ActivitiesProfessional Growth

Job summary

Princess Cruises and Holland America Line seeks a Supervisor for Public Areas at Denali Princess Wilderness Lodge to lead the public areas team, ensure safety and cleanliness, and deliver excellent guest service. You will supervise, train, and coordinate with other departments to maintain high guest standards.

The role is seasonal full-time in Alaska, requiring someone who can guide staff, maintain safety standards, and create memorable guest experiences while representing a renowned travel

Qualifications

• Ability to organize and prioritize work, and maintain attention to time constraints, while working in a team or group environment.
• Ability to work in a fast-paced environment with multiple tasks and external influences.
• Ability to work independently with minimal supervision while achieving daily goals.
• Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards.
• Ability to stand/walk/work on feet for a minimum of 8 hours per day.

Responsibilities

• Supervising, training, coaching, and disciplining public areas team.
• Performing janitorial duties of the main lodge and all public area spaces while using chemicals safely and in accordance with company policies and procedures.
• Cleaning and stocking all restrooms, sweeping, and mopping floors.
• Delivering amenities and linens to guests and housekeeping closets.
• Monitor and clean exterior locations of all trash and litter.
• Communicate with supervisors and other team members for service or technical updates, requests, or concerns.
• Maintain organization for all housekeeping storage areas, ensuring they are clean of clutter and free of cross-contamination.
• Complete regular projects and deep cleaning.
• Interact and communicate with guests, providing property-specific and local information, answering questions, and communicating concerns to the supervisor, creating memorable moments for our guests.

Skills

Organize & prioritize

Fast-paced environment

Independent worker

Policy compliance

Stand/walk 8 hrs

Job description

Supervisor, Public Areas

Department: Rooms Division

Employment Type: Seasonal - Full Time

Location: Denali Princess Wilderness Lodge

Description

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

The public area team set the tone for the entire property. How the property looks and feels plays a huge part in the guest experience. You will be out and about, ensuring all guest and employee areas are safe and clean according to safety standards. You provide excellent customer service and location information while supporting the overall goals of the company. You will be motivating and supervising the public areas team and assisting in other areas of the housekeeping department as needed.

RESPONSIBILITIES

• Supervising, training, coaching, and disciplining public areas team.
• Performing janitorial duties of the main lodge and all public area spaces while using chemicals safely and in accordance with company policies and procedures.
• Cleaning and stocking all restrooms, sweeping, and mopping floors.
• Delivering amenities and linens to guests and housekeeping closets.
• Monitor and clean exterior locations of all trash and litter.
• Communicate with supervisors and other team members for service or technical updates, requests, or concerns.
• Maintain organization for all housekeeping storage areas, ensuring they are clean of clutter and free of cross-contamination.
• Complete regular projects and deep cleaning.
• Interact and communicate with guests, providing property-specific and local information, answering questions, and communicating concerns to the supervisor, creating memorable moments for our guests.

REQUIREMENTS

• Must pass a pre-employment background check.
• Minimum age of 18 years is required to reside in company housing, where available.
• Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

KNOWLEDGE, SKILLS, & ABILITIES

• Ability to organize and prioritize work, and maintain attention to time constraints, while working in a team or group environment.
• Ability to work in a fast-paced environment with multiple tasks and external influences.
• Ability to work independently with minimal supervision while achieving daily goals.
• Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards.
• Ability to stand/walk/work on feet for a minimum of 8 hours per day.

Benefits

• Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
• Reward for Referral Program
• Experience – Of a lifetime!
• Rewards & Incentives
• Community Service
• Employee ActivitiesProfessional Growth

  HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.