Supervisor, Housekeeping

Princess Cruises and Holland America Line; College (AK); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Free cruise after first season

Referral program

Career growth opportunities

Job summary

Princess Cruises and Holland America Line is seeking a Supervisor, Housekeeping at Fairbanks Princess Riverside Lodge in Alaska. This seasonal full-time role oversees a large housekeeping team, ensuring spaces are clean, comfortable, and safe. You will train, coach, and guide staff while upholding safety standards and assisting guests as needed.

Finish your day in the afternoon and have the chance to explore Alaska’s adventures while supporting operations in a luxury resort environment.

Qualifications

• Experience leading housekeeping teams.
• Commitment to safety standards.
• Ability to communicate with guests and colleagues.

Responsibilities

• Train, coach, and discipline all housekeeping staff.
• Prepare housekeeping paperwork and divide/assign rooms to attendants.
• Radio and phone communications with hotel staff on safety or service concerns.
• Daily inspection of guest rooms and employee housing for quality.
• Maintain housekeeping logs and proper storage of chemicals/cleaning products.
• Interact with guests, provide local information, and address concerns to a supervisor.

Skills

Team leadership

Training & coaching

Guest service

Safety compliance

Job description

Supervisor, Housekeeping

Department: Rooms Division

Employment Type: Seasonal - Full Time

Location: Fairbanks Princess Riverside Lodge

Description

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation. The Housekeeping Supervisors oversee our guests' home-away-from-home ensuring each space is clean, comfortable, and safe. You will assist in training, coaching, and guiding a large, diverse team while supporting safety standards and assisting guests as needed. Finish your day in the afternoon and get out to adventure in the magic of Alaska.

RESPONSIBILITIES

• Training, coaching, rewarding, and disciplining all employees on aspects of the job.
• Prepare housekeeping paperwork and divide/assign rooms to room attendants evenly.
• Radio and phone communications with all hotel staff on any safety or service concerns.
• Daily inspection of guest rooms and employee housing for quality assurance.
• Update housekeeping logs throughout the resort and assuring the proper storage of chemicals and cleaning products.
• Interact and communicate with guests, providing property-specific and local information, answering questions, and communicating concerns to a supervisor, creating memorable moments for our guests.

REQUIREMENTS

• Must pass a pre-employment background check.
• Minimum age of 18 years is required to reside in company housing, where available.
• Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

KNOWLEDGE, SKILLS, & ABILITIES

• Ability to organize and prioritize work, and maintain attention to time constraints, while working in a team or group environment.
• Ability to work in a fast-paced environment with multiple tasks and external influences.
• Ability to work independently with minimal supervision while achieving daily goals.
• Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards.
• Ability to stand/walk/work on feet for a minimum of 8 hours per day.

Benefits

• Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
• Reward for Referral Program
• Experience – Of a lifetime!
• Rewards & Incentives
• Community Service
• Employee Activities
• Professional Growth

HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.