Manager, Housekeeping

Princess Cruises and Holland America Line; Alaska; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Free cruise after first season

Referral program

Lifetime experience

Rewards & incentives

Community service

Employee activities

Professional growth

Job summary

Princess Cruises and Holland America Line is seeking a Housekeeping Manager at Kenai Princess Wilderness Lodge to lead housekeeping and laundry operations, ensuring the highest standards of cleanliness, safety, and guest satisfaction. You will manage staff, coordinate daily activities, and drive continuous improvement while adhering to company policies and regulatory requirements.

The role emphasizes leadership, teamwork, and the ability to oversee diverse team members in a dynamic resort

Qualifications

• Must pass a pre-employment background check.
• Minimum age of 18 years.
• Must be eligible to work in the United States (no visa sponsorship).

Responsibilities

• Manages the housekeeping and laundry activities, operations, and staff.
• Coordinates and monitors housekeeping and laundry activities to meet customer satisfaction goals.
• Regularly observes housekeeping operations; identifies areas of improvement, makes recommendations, and implements approved plans or programs.
• Carries out management responsibilities in accordance with the Company's policies and applicable laws.

Skills

Staff management

Organizational skills

Fast-paced environment

Independent work

Health and safety compliance

Time management

Job description

Manager, Housekeeping

Department: Rooms Division

Employment Type: Seasonal - Full Time

Location: Kenai Princess Wilderness Lodge

Description

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

The Housekeeping Manager is part of the team that creates the foundation of an excellent stay at the property. The role oversees all housekeeping and laundry operations to ensure the highest standards of cleanliness, safety, and customer satisfaction. This role is responsible for managing staff, coordinating daily activities, and implementing continuous improvement initiatives in line with company policies and regulatory requirements.

The Housekeeping team is made up of a diverse group of inspiring and passionate individuals who have fun working together daily.

RESPONSIBILITIES

• Manages the housekeeping and laundry activities, operations, and staff.
• Coordinates and monitors housekeeping and laundry activities to meet customer satisfaction goals.
• Regularly observes housekeeping operations; identifies areas of improvement, makes recommendations, and implements approved plans or programs.
• Carries out management responsibilities in accordance with the Company's policies, objectives and applicable government laws and regulations

REQUIREMENTS

• Must pass a pre-employment background check.
• Minimum age of 18 years is required to reside in company housing, where available.
• Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

KNOWLEDGE, SKILLS, & ABILITIES

• Ability to organize and prioritize work, maintain attention to time constraints, while working in a team or group environment.
• Ability to work in a fast-paced environment with multiple tasks and external influences.
• Ability to work independently with minimal supervision while achieving daily goals.
• Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards.
• Ability to stand/walk/work on feet for minimum of 8 hours per day.

Benefits

• Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
• Reward for Referral Program
• Experience – Of a lifetime!
• Rewards & Incentives
• Community Service
• Employee Activities
• Professional Growth

HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.