Supervisor, Fulfillment Operations - Day Shift, Pick/Pack

Babylist; Commercial Point (OH); On-site; USD 66,000 - 82,000; Full time

Benefits offered by this job

Weekly pay

Babylist discount 35%

Paid holidays

Paid healthcare benefits

Job summary

Babylist's Commercial Point, Ohio fulfillment center seeks a day-shift supervisor for pick and pack. You will lead a floor team, own shift throughput and accuracy, and ensure orders are picked and packed on time while keeping safety a priority.

The role is hands-on, 4/10 schedule Monday-Thursday, 7:00am–5:30pm, reporting to the FC Day Shift Operations Manager. Prior warehouse leadership experience is required, with a focus on metrics and coaching.

Qualifications

• 5+ years leading frontline teams on a fulfillment floor.
• Experience driving daily throughput and accuracy targets.
• Fluent in using a warehouse management system (WMS) to assign work and track productivity.
• Ability to manage safety standards and respond to hazards quickly.
• Strong coaching and employee-relations skills.

Responsibilities

• Run day-shift pick and pack operations to hit daily targets.
• Lead a team of pick and pack associates with direction, coaching, and performance management.
• Own shift core metrics: accuracy, throughput, on-time fulfillment.
• Enforce safety standards and routines on the floor.
• Identify bottlenecks, reallocate staff, and flag process gaps.
• Develop SOPs and training to maintain quality and pace.
• Scale the team during higher volume times without sacrificing safety or accuracy.

Skills

People leadership

Warehouse operations

Metrics management

Safety compliance

Adaptability under pressure

Coaching & development

AI in work

Tools

WMS system

Job description

Weekly Pay | 35% Babylist Discount | Paid Holidays | Paid Healthcare Benefits

What the Role Is

This is the day-shift supervisor for pick and pack at our Commercial Point, Ohio fulfillment center - the person accountable for getting orders picked accurately and packed out the door on time, every shift. You'll lead a floor team of associates through daily picking, packing, and order fulfillment, own your shift's throughput and accuracy numbers, and keep the operation safe and moving. This is a hands-on floor role on a 4/10 schedule, Monday through Thursday, 7:00am to 5:30pm. You'll report to the FC Day Shift Operations Manager.

About Pay

We pay competitive market rates. The starting salary for this position is $65,700- $81,800 annually .

Holidays Observed

The Fulfillment Center is closed on the following days for the day shift in 2026:

Thanksgiving Day

All shifts receive 4 floating holidays in addition to the holidays observed, so you can celebrate what matters to you the most, whenever that may be.

Who You Are

Experienced supervising a frontline pick and pack team - you've led hourly associates on a fulfillment floor and know how to run a shift to daily throughput and accuracy targets, not just work one.

Fluent in a warehouse management system (WMS) - you use it daily to assign work, track productivity, and troubleshoot order flow.

Able to manage metrics - pick/pack accuracy, units-per-hour, and on-time shipping are how you run your shift, and you know how to move them.

Safety-first on the floor - you set the standard and hold the team to it, especially around material handling equipment.

Steady under pressure - peak volume, call-outs, and shifting priorities are the job, not the exception.

A real coach - you give clear, direct feedback, develop your team, and handle employee relations issues fairly, documenting and partnering with HR when something needs to go further.

Experience context: 5+ years leading people, 3+ years in warehouse, fulfillment, or distribution operations.

You naturally reach for AI in your work - at Babylist, every team uses AI daily. You're already using it to move faster and improve your output, and you stay curious about what's coming next.

How You Will Make An Impact

Run the day-shift pick and pack operation - assign labor, balance the floor, and keep orders flowing to hit daily targets.

Lead a team of pick and pack associates - daily direction, coaching, training, and performance management.

Own your shift's core metrics: pick/pack accuracy, throughput, and on-time order fulfillment.

Keep safety front and center - enforce standards, run safety routines, and address hazards fast.

Spot bottlenecks and fix them - reallocate people, flag process gaps, and elevate what you can't solve on the floor.

Build and hold SOPs and training so quality and pace stay consistent across the team.

Scale the team through higher volume times - onboard and direct new team members without losing accuracy or safety

Why This Role

Real ownership of a shift from day one - you run pick and pack for the whole day-shift floor, not a slice of it.

Clear, measurable impact - your accuracy and throughput numbers move based on how you lead, and you'll see it daily.

A Monday-Thursday, 4/10 schedule with a standing three-day weekend - rare for a floor leadership role.

Room to grow with a fulfillment operation that’s still scaling - supervisors who deliver take on more.

Physical Requirements

Stand and walk for extended periods (up to 10-12 hours per shift) with scheduled breaks

Walk the floor extensively, averaging 10,000+ steps per day

Lift and move items up to 20 lbs regularly throughout the shift

Frequent pushing, pulling, bending, twisting, and repetitive motion

Who We Are

At Babylist, the work our fulfillment teams do reaches millions of families across the country, whether you're on the floor moving product or leading the operation that makes it happen. We're one of the leading platforms for expecting and new families, a $750M business with 10 million customers and eight consecutive years of profitability. Our fulfillment centers are where the mission becomes real, and the people who run them are a core part of how we deliver on it every single day.

Our Ways of Working

Our fulfillment teams work on-site in a fast-paced, team-driven environment where every role, from the floor to leadership, plays a direct part in delivering the Babylist experience to millions of families.

Why You Will Love Working At Babylist

Our Culture

Work hard, then recharge. We respect your time on and off the clock

Strong management team that supports you and your team

The work you do helps millions of families every day

We use smart technology to make the job easier and more efficient

Growth & Development

Clear paths to move up. We promote from within and your performance matters

We use data to improve how we work and invest in the people doing it

Pay & Benefits

• Competitive pay weekly
• Bonu