Fulfillment Center People Operations Coordinator

Babylist; Commercial Point (OH); On-site; USD 48,216; Full time

Benefits offered by this job

Competitive pay

Meaningful benefits (medical, dental, vision)

Parental leave

401k with match

Wellbeing perks

Job summary

A leading online parenting resource is seeking a Fulfillment Center People Operations Coordinator in Commercial Point, OH. This role is essential for ensuring smooth HR operations in the warehouse, focusing on onboarding, employee data management, and compliance. Ideal candidates will have 2–5 years of HR experience, strong organizational skills, and be bilingual in English and Spanish. Competitive hourly pay of $35.00 is offered along with comprehensive benefits.

Qualifications

• Fluent in English and Spanish.
• Strong attention to detail for compliance and operations.
• Ability to support dynamic onboarding processes.

Responsibilities

• Manage onboarding and employee lifecycle activities.
• Serve as the first point of contact for employee inquiries.
• Oversee compliance-related tasks such as I-9 and training.
• Facilitate problem-solving and process improvements.

Skills

Bilingual communication

Detail-oriented

Organized

Flexible and Adaptable

Tech-Savvy

Resourceful

Feedback-Driven

Discrete

HR Expertise

Education

2–5 years of administrative HR experience

Tools

HRIS systems

Google Drive

Job description

Fulfillment Center People Operations Coordinator – Babylist

Join to apply for the Fulfillment Center People Operations Coordinator role at Babylist.

Location and Schedule
Onsite at our Fulfillment Center in Commercial Point, OH. Monday through Friday, core hours 9:30 a.m.–6:00 p.m. Flexibility around start and end times may be accommodated as needed.

What the Role Is

The Fulfillment Center People Operations Coordinator is a critical team member responsible for ensuring smooth and efficient HR operations in our warehouse. This role blends administrative precision with people-first support to maintain compliance, enhance the employee experience, and keep the People Ops team running efficiently. Duties include onboarding new hires, managing employee data and communications, and ensuring processes are organized, accurate, and employee-focused. The role requires flexibility to support periods of change, cover other shifts when needed, and help shape policies and procedures as they develop.

Who You Are

• Flexible and Adaptable: You understand this is a dynamic role in a growing organization and are open to occasionally working other shifts and navigating periods of undefined processes while onboarding runs smoothly.
• Detail-Oriented: Strong attention to detail to maintain accurate employee data and documentation for compliance and operational excellence.
• Organized: Excellent organizational system to manage multiple tasks and support the People Ops team.
• Tech-Savvy: Comfortable using HRIS systems (Paylocity a plus), Google Drive, and office technology; able to troubleshoot and improve processes.
• Resourceful: Proactive problem-solver who can find answers and foster trust with employees.
• Feedback-Driven: Open to giving and receiving feedback to improve the employee journey and engagement.
• Discrete: Handles sensitive employee data with confidentiality and compliance.
• Bilingual and a Clear Communicator: Fluent in English and Spanish; effective communicator across channels (in person, Slack, email).
• HR Expertise: 2–5 years of administrative HR experience; understanding of compliance (I-9s, E-Verify, EAD tracking), basic labor laws, and how benefit plans work; ability to back up Office Manager duties as needed.

How You Will Make An Impact

Employee Engagement and Support

• Prepare onboarding: Launch system packets, send welcome emails, facilitate Day 1 orientation, and coordinate with IT and staffing agencies as needed.
• Support employee lifecycle: Manage onboarding, orientations, promotions, pay changes, separations, and offboarding.
• Serve employees: First point of contact for questions on benefits, systems, policies; bilingual support; escalate when needed.
• Manage helpdesk: Oversee service tickets, troubleshooting, and process improvements.
• Launch communications: Manage employee updates and newsletters via the Community platform.
• Coordinate experiences: Plan celebrations, distribute swag, and update bulletin boards to boost engagement.
• Partner with vendors: Work with Marketplace, Cintas, and other vendors as needed.

Documentation and Data Management

• Distribute resources: Print/share welcome packets, benefit flyers, and employee materials.
• Audit data: Ensure accuracy and integrity of employee records across systems with monthly checks.
• Support transactions: Manage background checks, conversions, promotions, manager changes, transfers, and tenure-based pay increases.
• Prepare paperwork: Handle documentation for promotions, pay changes, separations, onboarding/offboarding; maintain personnel files.
• Maintain systems: Configure platforms for performance reviews and keep HR dashboards current.
• Audit staffing: Weekly reviews of agency rosters and attendance logs to ensure PTO alignment.

Compliance

• Administer compliance: Oversee I-9 forms, E-Verify cases, and EAD tracking.
• Support training: Manage rosters for benefits and anti-harassment training; provide backup as needed.
• Handle administration: Complete employment verifications, compliance paperwork, filing, and visitor management.

Problem-Solving and Process Improvement

• Troubleshoot issues: Identify and resolve problems, escalate or optimize processes as needed.
• Drive improvements: Seek opportunities to increase efficiency and employee satisfaction across People Ops.
• Maintain SOPs: Keep workflows and resource materials up to date for consistency and accuracy.

Why You Will Love Working At Babylist

• Investment in tools and opportunities to connect with colleagues
• Products that have a positive impact on millions of people’s lives
• Sustainable pace and work/life balance
• Technology and data-driven problem solving
• AI embedded in tools, systems, and decision-making to support innovation
• Strong management and opportunities for career advancement
• Competitive pay and meaningful benefits (medical, dental, vision, parental leave, 401k with match)
• Wellbeing perks for physical, mental, and emotional health

Pay: Babylist follows a market-based approach. For this role, the pay rate is $35.00 per hour.

Interview Process & Data Use

Babylist uses AI to transcribe all interviews. Transcripts are confidential and used solely for evaluation, in accordance with data privacy laws (CCPA, GDPR). By applying, you acknowledge and consent to this use.

All communication regarding your application will come from the Babylist Talent Team via an @babylist.com email address. We will never request payment or personal bank details. Be cautious of fraudulent outreach and verify opportunities on our careers page.

Equal Opportunity Note

Babylist is committed to fairness and equal opportunity in hiring. Applicants must disclose any family or close personal relationships with current Babylist employees to ensure unbiased decisions.

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Job Locations & Availability

Dublin, OH; Columbus, OH; other OH locations may have postings with varying salaries. This reflects market postings and may change by location and experience.