Fulfillment Center Operations Manager, Night Shift

Babylist; Columbus (OH); On-site; USD 90,000 - 112,000; Full time

Benefits offered by this job

Company-paid medical, dental, and vision insurance

Retirement savings plan with company matching

Generous paid parental leave and PTO

Job summary

A leading consumer services company is looking for an experienced Night Shift Fulfillment Operations Manager in Columbus, Ohio. This role involves overseeing operations and leading a team of 80+ in a fast-paced environment. Candidates should have significant management experience in warehouse operations and be comfortable making decisions independently. The company offers competitive pay with equity and benefits, in a culture emphasizing growth and safety.

Qualifications

• 10+ years of management experience, including 5 years in warehouse operations.
• Experience leading overnight or third-shift teams.
• Strong people developer focused on growth and accountability.

Responsibilities

• Lead and optimize overnight workflows for order fulfillment.
• Mentor direct reports and foster accountability.
• Ensure safety standards and compliance are met.

Skills

Management experience

Operations optimization

Team leadership

Conflict resolution

Data-driven decision making

Tools

Google Suite

Warehouse Management Systems (WMS)

Job description

Fulfillment Center Operations Manager, Night Shift

Babylist is hiring a confident and operationally driven Night Shift Fulfillment Operations Manager to lead our overnight team at our Fulfillment Center in Commercial Point, Ohio. In this role, you’ll oversee safe, accurate, and efficient operations while guiding a team of 80+ teammates to perform at their best and stay engaged.

About Babylist

Babylist is the leading registry, e-commerce, and content platform for growing families. With over $1 billion in annual GMV and more than $500 million in 2024 revenue, we are reshaping the $320 billion baby product industry.

Our Way of Working

Our Fulfillment Center team works on‑site to support physical operations. Partner teams are distributed remotely across the U.S., Canada, and Mexico. We meet in person at least twice a year and maintain consistent focus on our purpose and results.

Shift Details

• Night Shift, Sunday to Thursday, 7:30 PM to 6:00 AM (4/10 schedule)
• On‑site at our Fulfillment Center in Commercial Point, Ohio

Responsibilities

• Lead, monitor, and optimize overnight workflows to ensure timely and accurate order fulfillment.
• Serve as the on‑site leader for overnight operations, resolving challenges and making decisions that keep the team safe, engaged, and productive.
• Coach and mentor direct reports, ensuring they coach their teammates and foster a culture of growth and accountability.
• Navigate employee relations issues fairly and consistently, de‑escalating and resolving situations on the spot.
• Consistently achieve or exceed operational KPIs by leveraging data, analyzing performance trends, and implementing continuous improvement initiatives.
• Ensure all employees follow safety standards and protocols, minimizing risk and maintaining a secure workplace.
• Use WMS systems to streamline operations, reduce waste, and improve accuracy.
• Collaborate across the business to align priorities, share insights, and ensure consistency across operations.

Qualifications

• 10+ years of management experience, with at least 5 years in warehouse operations and managing teams of 80+ people.
• Proven experience building operational excellence from the ground up, especially in startup or high‑growth environments.
• Experience leading overnight or third‑shift teams and understanding how to motivate and support them.
• Decisive and confident, comfortable making important decisions on your own during the shift.
• Strong people developer who coaches and mentors direct reports and supports them in coaching their own teammates.
• Inclusive leader who respects and values people from all cultures and backgrounds.
• High integrity, setting clear boundaries and modeling the behavior you expect.
• Tech savvy, proficient in Google Suite and collaboration platforms such as Slack or Microsoft Teams.
• Deep expertise in warehouse management systems (WMS) and strong knowledge of inventory control and workflow optimization; experience with HighJump/Koerber is a strong plus.
• Data‑driven results‑oriented leader who consistently delivers in high‑volume environments.
• A strong collaborator, building relationships across shifts and departments.
• A safety‑first leader who fosters a culture where safety is non‑negotiable and compliance is built into every process.
• Comfortable and enthusiastic about working in an AI‑forward environment where AI tools are part of daily operations.

Physical Expectations

• Ability to stand and walk for extended periods (up to 10–12 hours per shift) with scheduled breaks.
• Ability to walk the floor extensively, averaging 10,000+ steps per day.
• Ability to lift and move items up to 20 lbs occasionally throughout the shift.
• Comfort with pushing, pulling, bending, twisting, and performing repetitive motions as needed.

Why You Will Love Working At Babylist

• Focus on culture: intentional meetings, exceptional management, and tools to connect with colleagues.
• Impactful products that positively affect millions of people.
• AI is intentionally embedded in how we work, creating innovation and scaling impact.

Growth & Development

• Competitive pay with equity and bonus opportunities.
• Career progression and performance‑based advancement.
• Company‑paid medical, dental, and vision insurance.
• Retirement savings plan with company matching and flexible spending accounts.
• Generous paid parental leave and PTO.
• Remote work stipend and health and wellness perks.

About Compensation

The starting salary range for this role is $90,000 to $112,000. Your starting salary will be based on location, experience, and qualifications, with increases tied to performance, role growth, and internal pay equity.

Employment Details

• Seniority level: Mid‑Senior level
• Employment type: Full‑time
• Job function: Supply Chain
• Industries: Consumer Services

Legal Notice

Babylist is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or any other protected characteristic.