Supervisor, Guest Services (Driver)

Alaskajobs; Alaska; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Travel - FREE CRUISE AFTER FIRST SEAS

Reward for Referral Program

Experience – Of a lifetime

Rewards & Incentives

Community Service

Employee Activities

Professional Growth

Job summary

HAP Alaska Yukon is seeking a Guest Services Supervisor to lead a team of tour desk associates in Alaska. You will ensure guests receive outstanding service, apply knowledge of company products, optional tours, local information, policies, and procedures to assist guests and employees, and support the location's goals.

You will foster a culture of hospitality, safety, and teamwork, coordinate front-desk activities, train staff, and drive continuous improvement in guest experiences in a dynamic

Responsibilities

• Lead a Guest Services team to deliver exceptional guest experiences.
• Apply knowledge of company products, optional tours, local information, policies and procedures to assist guests and employees.
• Support the overall goals of the location and ensure smooth front-desk operations.

Job description

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

The Tour Desks are the greeters, problem-solvers, and sales force of all that is the location where you work. As the Guest Services Supervisor, you and your team provide excellent service; apply knowledge of company products, optional tours, services, local information, policies, procedures, and guidelines to assist guests and employees; and support the overall goals of the company as you provide the best experience possible for our visitors. Be part of the team who shares their backyard with guests. Live a summer of adventure and memories, creating and your own and those for others.

Travel - FREE CRUISE AFTER YOUR FIRST SEASON!

Reward for Referral Program

Experience – Of a lifetime!

Rewards & Incentives

Community Service

Employee Activities

Professional Growth

HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.