Supervisor, Facilities

175 Hard Rock Bristol LLC; United States; On-site; USD 46,000 - 59,000; Full time

Benefits offered by this job

Benefits package

Job summary

Hard Rock Bristol is seeking a Maintenance Supervisor to oversee daily maintenance operations for engineers and trades on the assigned shift, focusing on corrective, emergency, and preventive tasks. You will ensure timely project completion, mentor staff, and uphold safety standards in a fast-paced casino environment.

The role requires coordinating with other departments to minimize guest disruption, conducting field inspections, and maintaining detailed technical reports and logbooks.

Qualifications

• High school diploma or trade school certificate preferred.
• 1–3 years’ experience in commercial/industrial facilities maintenance preferred.
• 1–3 years’ experience in a casino environment strongly preferred.

Responsibilities

• Supervise and coordinate daily operations of maintenance mechanics and tradespeople.
• Mentor team members to provide superior guest service.
• Perform routine field inspections on-site and at off-site locations.
• Prepare technical reports and maintain logbooks as required.
• Maintain knowledge of fire, health, safety and environmental standards.
• React promptly to emergency situations and coordinate projects with departments.

Skills

Supervise team

Facilities maintenance

Technical reporting

Safety knowledge

Blueprints reading

Communication

Training staff

Emergency response

Education

High school diploma or trade school certificate

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

POSITION SUMMARY

Supervise and coordinate daily operations of general maintenance mechanics and trades people on assigned shift, relative to corrective, emergency, and preventive maintenance projects.

ESSENTIAL FUNCTIONS

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Creates an atmosphere that induces guests to make Hard Rock Casino Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Supervise, assign jobs, and ensure timely completion of projects by Engineers. Perform routine field inspections on-site and at off-site locations. Prepare technical reports and maintains logbooks as required. Maintain and apply knowledge of applicable fire, health, safety and environmental standards, as well as relevant state, local, and national codes. React in a timely manner to emergency situations. Coordinate maintenance and modification projects with appropriate department to ensure minimal guest interruption. To oversee the supervision of maintenance and repair of Casino facilities and equipment. Instruct and train others as appropriate. Adhere to all Casino Policies and Procedures. Maintain a clean, safe, hazard-free work environment within area of responsibility. Perform all other related and compatible duties as assigned, related and non-related. Promote positive employer/public relations at all times. Interact with internal departments as appropriate. Other duties as assigned.

NON-ESSENTIAL JOB FUNCTIONS

Attend seminars when needed.

EDUCATION AND /OR EXPERIENCE REQUIREMENTS

• High school diploma or trade school certificate preferred.
• One (1) to three (3) years’ experience in commercial / industrial facilities maintenance preferred.
• One (1) to three (3) years’ experience in a casino environment strongly preferred.

ADDITIONAL REQUIREMENTS

• Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery.
• Must successfully pass background check.
• Must successfully pass drug screening.
• Must be twenty-one (21) years of age.
• Must be able to work holidays and weekends, as well as flexible shifts.
• Prior experience opening new properties/outlets strongly preferred.

KNOWLEDGE OF

• Reading and interpreting documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Creating, reading, and interpreting documents such as vessel schematics, blueprints, construction drawings and policy and procedure manuals.
• Writing routine reports and correspondence.
• Speaking effectively before large groups of guests or team members of the organization.

ABILITY TO

• Be flexible to work varying shifts and time schedules as needed.
• Communicate effectively with all levels of employees and guests.
• Train Team Members as required.
• Remain calm in a hectic, fast-paced atmosphere.
• Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
• Work with a wide range of power tools, saws, drills, planers, and air tools as well as basic hand tools.
• Review and comprehend all necessary documentation.
• Ability to read blueprints.
• Occasionally work in high, precarious places such as on roofs or scaffolding.
• Respond to service calls in efficient manner.

PAY RANGE

Pay Range: $45,600 - $59,300/Salary

The Team Member understands that employment with the Company is at-will and that no express and/or implied contract of employment exists unless it is in writing and signed by the Department Head. The Team Member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes.

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!