Supervisor - ER Patient Access

Holy Cross Health Fl; Fort Lauderdale (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Holy Cross Health Fl is seeking a leader to direct outpatient registration services across hospital and clinic settings. You will oversee planning, implementation, and administration to ensure compliant registration operations.

You will supervise patient demographics and insurance data collection, collaborating on payer interactions and industry regulations to optimize access and billing accuracy. Bachelor's degree with 4+ years related experience is required; CPAT/CPAM/CPAR preferred, with a

Qualifications

• Bachelor's degree required with 4+ years of relevant experience.
• Higher degree can substitute for up to two years.
• Extensive background in Patient Access and/or Patient Financial Services preferred.

Responsibilities

• Direct planning, implementation, and administration of outpatient registration services to ensure compliant operations.
• Oversee collection of patient demographics and insurance data and ensure regulatory compliance.
• Engage with third party payers regarding authorizations, verifications, and billing requirements.

Skills

Patient Access

Patient Financial Services

CPAT/CPAM/CPAR

Education

Bachelor's degree

Job description

Description

Directs the planning, implementation, and administration of outpatient registration services for the outpatient registration services operation, ensuring compliance with established governmental compliance requirements and associated legislation, regulations, billing guidelines, and policies governing the conduct of a hospital outpatient registration and clinic operation.

Employment Type

Full time

Shift

Rotating Shift

Description

Directs the planning, implementation, and administration of outpatient registration services for the outpatient registration services operation, ensuring compliance with established governmental compliance requirements and associated legislation, regulations, billing guidelines, and policies governing the conduct of a hospital outpatient registration and clinic operation.

Directs and coordinates the collection of patient demographic and insurance data by staff members, ensuring that all processes are in compliance with regulatory requirements, guidelines, and billing policies; participates in strategic advisement and decision making with regard to patient access operations.

Participates in in-services and follows up on the identification of and interaction with third party payers of outpatient services; makes recommendations and participates in decision making regarding the establishment of working arrangements, in operationalizing the requirements by the third party payers as it relates to authorizations, verification of patients insurances.

Develops or assists with the development and implementation of policies and procedures consistent with those of the organization to ensure efficient and safe operation of the department.

Minimum Qualifications

• Bachelor's degree; at least 4 years of work experience that can be demonstrated to be applicable to the duties listed in the job description.
• A directly related higher degree from an accredited institution may be substituted for up to two years of experience.
• Should have extensive background in Patient Access and/or Patient Financial Services.
• CPAT/CPAM/CPAR preferred.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.