Supervisor Environmental Services

Trinity Health; Centerville (IA); On-site; USD 52,000 - 76,000; Full time

Job summary

Trinity Health Centerville Environmental Services is seeking a dedicated supervisor to oversee day-to-day operations, including training, scheduling, and quality control. You will lead a team to meet patient and regulatory standards while maintaining safe, clean hospital environments.

The role requires experience in supervisory settings and a commitment to Lean and Six Sigma initiatives, with opportunities to develop staff and drive service excellence.

Qualifications

• Must have high school diploma or GED.
• At least three years experience in a clerical, reception, sales or supervisory position.
• Basic computer experience (1 year). Education may substitute for experience.

Responsibilities

• Participates in hiring, evaluations, coaching and disciplinary actions for Environmental Services staff.
• Helps supervise all Facilities Services staff.
• Conducts annual evaluations and staff orientation; maintains department competencies.
• Leads Six Sigma projects and actively participates on teams.
• Prepares EVS and Ancillary group huddles.
• Ensures Lean standards for supply and inventory levels.
• Schedules staff and monitors workflow to meet customer demands.
• Coordinates inspection programs and reports results to the Facilities Services Director.
• Responds to guest feedback and pursues service recovery.
• Trains staff and inspects equipment daily; reports maintenance needs.
• Assigns duties during emergencies and participates in Fire Emergency Team.
• Maintains compliance with regulatory standards.
• Other duties as assigned by manager.

Skills

English fluency

Supervisory experience

Clerical/Sales/Reception exp

Education

High school diploma or GED

Tools

Computer experience

Job description

Employment Type: Full time

Shift: Day Shift

Job Summary / Purpose

Daily management responsibility for day-to-day operation of Centerville Environmental Services department . Primary duties include supervising, training, scheduling, and quality control of the designated area of responsibility.

Essential Key J ob Responsibilities

• Participates in the hire, evaluation, counseling, coaching and disciplinary action of Centerville Environmental Services employees.
• Helps supervise all Facilities Services staff.
• Conducts and oversees annual evaluations process . Completes initial departmental orientation and on- going in- service of staff . Completes department/job competencies updating as required by regulatory and accrediting agencies.
• Participates in Six Sigma initiatives by leading projects including A3 project or being an active team member.
• Prepares and leads EVS and Ancillary group Huddles.
• Ensures that supply and inventory levels at West Lakes meet Lean standards.
• Responsible for scheduling staff and monitoring work flow to ensure demands and customer needs are met.
• Coordinates the inspection programs (ESC and Dazo) for Centerville to ensure quality measures are being met and reports results to Facilities Services Director.
• Responds to guest comments and criticisms constructively and positively, and as an opportunity to provide service recovery.
• Maintains and demonstrates a good understanding of the area control of all supplies, chemicals, equipment and personnel within Environmental Services.
• Inspects check-outs and release to ensure required standard is met.
• Trains and retrains Environmental Service personnel as directed by the Operations or coordinating Manager.
• Inspects equipment daily to maintain clean condition and good repair; observes cleaning needs throughout hospital and submits written requests to coordinating Manager.
• Assigns duties to staff in case of fire, internal disaster or community disaster.
• Participates as a member of the Fire Emergency Team
• Responsible for monthly EOC tours to ensure compliance related to r egulatory agency requirements.
• Responsible to follow-up and resolve any issues not meeting regulatory agency standards
• Other duties as assigned by manager

Required Education

High school diploma or GED, required .

Required Minimum Knowledge, Skills and Abilities

• Ability to read, write, comprehend and speak English fluently.
• Three years experience in a clerical, reception, sales or supervisory position.
• Computer experience (1 year).
• Education may be substituted for experience.

Organizational Information

MISSION & VISION

The Mission of Catholic Health Initiatives is to nurture the healing ministry of the Church, supported by education and research . Fidelity to the Gospel urges us to emphasize human dignity and social justice as we create healthier communities.

Our Vision is to live up to our name as one CHI:

Catholic – Living our Mission and Core Values; Health – Improving the health of the people and communities we serve; Initiatives – Pioneering models and systems of care to enhance care delivery.

Living the Core Values of CHI

REVERENCE : Respecting diverse viewpoints and working together to bring out the best in everyone.

INTEGRITY : Being open and honest in all of our interactions.

COMPASSION : Caring for the whole person and the greater good of others.

EXCELLENCE : Doing our best work, providing quality care and service, and achieving our goals.

CHI Standardized Competencies

STAFF COMPETENCIES

Accountability

Takes full responsibility for the conduct and results of own work. Holds self/ others accountable for goal attainment. Demonstrates an understanding of the link between one’s own job responsibilities and overall organizational goals, priorities and needs.

Adaptability / Flexibility

Understands and appreciates different and opposing perspectives on an issue. Adapts one’s approach as situations change and accepts changes within one’s own job or the organization at large.

Initiative

Takes appropriate independent action, addresses issues proactively, engages in problem solving, generates new ideas and solutions, seeks out new responsibilities and acts on opportunities for self-development.

Integrity & Spirituality

Is open and honest in all interactions. Acts with moral wholeness, soundness and truthfulness.

Quality

Is attentive to detail and accuracy, is committed to error prevention, monitors, owns and acts on quality work. Looks for and participates in opportunities for process improvements.

Safety

Learns and practices safety as a personal priority in your work. Addresses potential safety concerns. Willing to address unsafe behaviors in others. Commits to team safety.

Service Excellence

Builds confidence, is committed to increasing satisfaction, sets achievable expectations, assumes responsibility for solving problems, ensures commitments are met, solicits opinions and ideas and responds to patients, coworkers, physicians, and all other stakeholders. Maintains pleasant and professional image.

Teamwork

Collaborates with others to achieve common goals. Listens, works to resolve conflicts, supports and upholds team decisions. Builds constructive relationships by appreciating and respecting the diversity and contributions of others. Promotes an overall positive team atmosphere.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.