Supervisor, Environmental Services

1200 The General Hospital Corporation; Boston (MA); On-site; USD 71,000 - 103,000; Full time

Job summary

Mass General Brigham is seeking a housekeeping supervisor to oversee the housekeeping program, ensuring a clean, safe, and sanitary hospital environment. You will supervise staff, set standards, manage resources, and ensure compliance with policies and quality standards.

The role requires experience in hospital housekeeping, with a track record of leadership and operational efficiency. The position is onsite at 66 Blossom Street with evening shifts and competitive base pay.

Qualifications

• Education Bachelor's Degree Related Field of Study preferred
• Can this role accept experience in lieu of a degree? Yes
• Licenses and Credentials Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only preferred
• Experience 5-7 years preferred and Experience in a supervisory role 2-3 years preferred

Responsibilities

• Establish standards and work procedures for housekeeping staff in accordance with hospital policies and procedures.
• Plan work schedules and assign staff, hours, and work areas to ensure adequate environmental services coverage throughout the hospital.
• Train, supervise, and evaluate housekeeping personnel to ensure high-quality performance and compliance with established standards.
• Inspect and assess the physical condition of hospital facilities and recommend repairs, renovations, furnishings, equipment relocation, and space utilization improvements.
• Identify, report, and follow up on unsafe conditions to promote a safe environment for patients, staff, and visitors.
• Research, evaluate, and recommend new housekeeping supplies, equipment, and cleaning methods to improve operational effectiveness.
• Prepare departmental budgets, productivity reports, and other administrative documentation.
• Maintain inventory levels of housekeeping supplies and equipment, and requisition replacement items as needed.
• Ensure departmental compliance with infection prevention, regulatory, safety, and environmental standards.

Education

Bachelor's Degree Related Field of Study preferred

Job description

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Copilot said: Summary Supervises and administers the housekeeping program to maintain a clean, safe, sanitary, and orderly hospital environment. Oversees housekeeping staff, establishes operational standards, manages departmental resources, and ensures compliance with hospital policies and quality standards. Does this position require Patient Care? No

Essential Functions

• Establish standards and work procedures for housekeeping staff in accordance with hospital policies and procedures.
• Plan work schedules and assign staff, hours, and work areas to ensure adequate environmental services coverage throughout the hospital.
• Train, supervise, and evaluate housekeeping personnel to ensure high-quality performance and compliance with established standards.
• Inspect and assess the physical condition of hospital facilities and recommend repairs, renovations, furnishings, equipment relocation, and space utilization improvements.
• Identify, report, and follow up on unsafe conditions to promote a safe environment for patients, staff, and visitors.
• Research, evaluate, and recommend new housekeeping supplies, equipment, and cleaning methods to improve operational effectiveness.
• Prepare departmental budgets, productivity reports, and other administrative documentation.
• Maintain inventory levels of housekeeping supplies and equipment, and requisition replacement items as needed.
• Ensure departmental compliance with infection prevention, regulatory, safety, and environmental standards.

Qualifications

Education Bachelor's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree? Yes

• Licenses and Credentials Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only preferred

Experience Experience working with the cleaning equipment and chemicals used in hospitals and healthcare centers 5-7 years preferred and Experience in a supervisory role 2-3 years preferred

• Knowledge of principles and practices of municipal government administration, operations, and management; methods and techniques of research and report presentation.
• Knowledge of State and federally mandated laws, guidelines, and regulations regarding solid waste management.
• Ability to analyze and interpret technical and numerical information.
• Ability to observe and solve operational and technical problems.
• Ability to develop policies and procedures.
• Ability to understand and interpret complex rules and procedures; research, analyze, and recommend solutions to administrative and other management problems.
• Ability to analyze budgets, reports, and various proposals.
• Ability to determine an effective method of research.
• Ability to establish and maintain effective working relationships with those contacted in the performance of required duties.

Additional Job Details (if applicable)

Monday - Friday 2:45-11:15PM Remote Type Onsite Work Location 66 Blossom Street Scheduled Weekly Hours 40 Employee Type Fixed Term Work Shift Evening (United States of America)

Pay Range $70,990.40 - $103,230.40/Annual

Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Combat disease. Hold a hand. Help people. Impact the world.

Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.