Supervisor, Employee Support (473B) [231]

Cobb County School District; Marietta (GA); On-site; USD 84,000 - 100,000; Full time

Job summary

Cobb County School District is seeking a Supervisor, Employee Support to lead the ADA interactive process for employees requesting workplace accommodations. You will ensure timely, compliant administration of accommodations and related leave support, coordinating with Benefits, Leaves, Risk Management, and Legal Counsel as needed.

In this role, you will supervise staff, maintain confidential records, and partner with district leadership to uphold policies and regulations.

Qualifications

• Master's degree is required.
• Georgia Leadership Certificate is required.
• 3 years of leadership experience.
• Experience with disability/leave management or ADA coordination preferred.
• Knowledge of ADA, FMLA, and related regulations; confidentiality is essential.
• Alternative qualifications may be accepted per district policy.

Responsibilities

• Oversees the ADA interactive process from intake to resolution.
• Reviews documentation and coordinates dialogue among employees, supervisors, and admins.
• Assesses requested accommodations against essential job functions and recommends options.
• Maintains confidential case files and tracks timelines for compliance.
• Supervises staff supporting accommodation and employee support functions.
• Provides guidance on interactive process and training to stakeholders.
• Coordinates with Benefits, Leaves, Risk Management, and Legal Counsel as needed.
• Develops procedures for accommodation requests and reporting.

Skills

ADA coordination

FMLA coordination

communication

confidentiality

organization

interpersonal skills

computer technology

Education

Master's degree

Georgia Leadership Certificate

PHR/SPHR/SHRM-CP preferred

ADA/FMLA coordination training

Tools

Microsoft Office

Case management software

Job description

POSITION TITLE

Supervisor, Employee Support

JOB CODE

473B

DIVISION

Human Resources

Salary Schedule

Annual Central Office

DEPARTMENT

Support Services

WORKDAYS

231

REPORTS TO

Senior Executive Director, Support Services

PAY GRADE

CS1(5,6, or 7)

FLSA

Exempt

PAY FREQUENCY

Monthly

PRIMARY FUNCTION

Supervises and coordinates the District's ADA interactive process for employees requesting workplace accommodations, ensuring timely, consistent, and legally compliant administration of accommodation requests, leave-related accommodations, and related Support Services functions.

REVISON DATES

9/26

Requirements

• Educational Level: Master's degree
• Certification/License Required: Georgia Leadership Certificate; PHR, SPHR, or SHRM-CP certification preferred; ADA/FMLA coordination training or credential preferred
• Experience: 3 years of leadership experience, experience with disability/leave management, or ADA accommodation coordination
• Physical Activities: Routine physical activities required to fulfill job responsibilities
• Knowledge, Skills, & Abilities: Working knowledge of the ADA, FMLA, and related state and federal regulations; oral and written communication; confidentiality and discretion in handling sensitive medical information; organization and planning; problem-solving; interpersonal and public relations skills; computer technology
• The Board of Education and the Superintendent may accept alternatives to some of the above requirements.

Essential Duties

• Demonstrates prompt and regular attendance.
• Manages the District's ADA interactive process from intake through resolution, including receiving accommodation requests, gathering and reviewing relevant medical and job-related documentation, and engaging employees, supervisors, and administrators in a timely, good-faith interactive dialogue.
• Evaluates requested accommodations against essential job functions in consultation with supervisors, principals, and other administrators; identifies and recommends reasonable accommodations.
• Maintains accurate, confidential case files and tracking logs for all accommodation requests; monitors timelines to ensure compliance with the ADA and related District policies and Administrative Rules.
• Supervises and evaluates assigned staff supporting the accommodation and employee support functions.
• Serves as the District's primary point of contact for employees, supervisors, and administrators regarding workplace accommodation questions and procedures; provides guidance and training on the interactive process.
• Coordinates with Benefits and Leaves, Risk Management, and Legal Counsel, as needed, on accommodation requests that intersect with FMLA, workers' compensation, or other benefit programs.
• Confers with district personnel, school leadership personnel, and legal counsel regarding accommodation and employee support issues within his/her office of responsibility; provides solutions to resolve issues in accordance with the law, District Policies, and Administrative Rules.
• Develops and implements procedures for the accommodation request and interactive process; ensures adherence to all District Policies and Administrative Rules; prepares and submits reports, as scheduled, to affirm compliance.
• Maintains liaison with medical providers, vocational and disability resources, and other agencies involved in supporting employee accommodation needs.
• Performs other duties as assigned by the appropriate administrator.