Supervisor, Employee Support (473B) [231]

Cobb County School District (CCSD); Marietta (GA); On-site; USD 781,000 - 1,116,000; Full time

Job summary

Cobb County School District in Georgia seeks a Supervisor, Employee Support to lead the ADA interactive process for workplace accommodations, oversee leave-related accommodations, and coordinate with Benefits, Leaves, Risk Management, and Legal Counsel.

You will supervise staff, maintain confidential files, ensure timely dialogue, and ensure compliance with ADA, FMLA, and district policies. A Master's degree is required, with a Georgia Leadership Certificate preferred.

Qualifications

• Master's degree is required or preferred as per the job posting.

Responsibilities

• Demonstrates prompt and regular attendance.
• Manages the ADA interactive process from intake to resolution with timely dialogue.
• Evaluates requested accommodations against essential job functions and recommends reasonable accommodations.
• Maintains confidential case files and logs and monitors timelines for compliance.
• Supervises and evaluates staff supporting accommodation and employee support functions.
• Coordinates with Benefits, Leaves, Risk Management, and Legal Counsel on intersecting requests.
• Develops procedures for accommodation requests and reports compliance.
• Maintains liaison with medical providers and disability resources.
• Performs other duties as assigned.

Skills

ADA knowledge

Communication

Confidentiality

Organization

Public relations

Education

Master's degree

Job description

Supervisor, Employee Support (473B) [231]

Job Details

Job ID: 5932785

Application Deadline: Oct 03, 2026 4:59 AM (UTC)

Posted: Sep 18, 2026 12:00 AM (UTC)

Starting Date: Oct 12, 2026

Job Description

POSITION TITLE: Supervisor, Employee Support

JOB CODE: 473B

DIVISION: Human Resources

SALARY SCHEDULE: Annual Central Office

DEPARTMENT: Support Services

WORKDAYS: 231

REPORTS TO: Senior Executive Director, Support Services

PAY GRADE: CS1(5,6, or 7)

FLSA: Exempt

PAY FREQUENCY: Monthly

PRIMARY FUNCTION: Supervises and coordinates the District's ADA interactive process for employees requesting workplace accommodations, ensuring timely, consistent, and legally compliant administration of accommodation requests, leave-related accommodations, and related Support Services functions.

REVISON DATES: 9/26

Requirements

• Educational Level: Master's degree
• Certification/License Required: Georgia Leadership Certificate; PHR, SPHR, or SHRM-CP certification preferred; ADA/FMLA coordination training or credential preferred
• Experience: 3 years of leadership experience, experience with disability/leave management, or ADA accommodation coordination
• Physical Activities: Routine physical activities required to fulfill job responsibilities
• Knowledge, Skills, & Abilities: Working knowledge of the ADA, FMLA, and related state and federal regulations; oral and written communication; confidentiality and discretion in handling sensitive medical information; organization and planning; problem-solving; interpersonal and public relations skills; computer technology

The Board of Education and the Superintendent may accept alternatives to some of the above requirements.

Essential Duties

• Demonstrates prompt and regular attendance.
• Manages the District's ADA interactive process from intake through resolution, including receiving accommodation requests, gathering and reviewing relevant medical and job-related documentation, and engaging employees, supervisors, and administrators in a timely, good-faith interactive dialogue.
• Evaluates requested accommodations against essential job functions in consultation with supervisors, principals, and other administrators; identifies and recommends reasonable accommodations.
• Maintains accurate, confidential case files and tracking logs for all accommodation requests; monitors timelines to ensure compliance with the ADA and related District policies and Administrative Rules.
• Supervises and evaluates assigned staff supporting the accommodation and employee support functions.
• Serves as the District's primary point of contact for employees, supervisors, and administrators regarding workplace accommodation questions and procedures; provides guidance and training on the interactive process.
• Coordinates with Benefits and Leaves, Risk Management, and Legal Counsel, as needed, on accommodation requests that intersect with FMLA, workers' compensation, or other benefit programs.
• Confers with district personnel, school leadership personnel, and legal counsel regarding accommodation and employee support issues within his/her office of responsibility; provides solutions to resolve issues in accordance with the law, District Policies, and Administrative Rules.
• Develops and implements procedures for the accommodation request and interactive process; ensures adherence to all District Policies and Administrative Rules; prepares and submits reports, as scheduled, to affirm compliance.
• Maintains liaison with medical providers, vocational and disability resources, and other agencies involved in supporting employee accommodation needs.
• Performs other duties as assigned by the appropriate administrator.

Position Type: Not provided

Contact Information

• Human Resources
• 514 Glover Street
• Marietta, Georgia 30060
• Phone: [phone]
• Fax
• Email: [e-mail]