Supervisor, Donor Care

Vitalant; Cheyenne (WY); On-site; USD 55,000 - 72,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401K + 5% company match

Tuition assistance up to $5k per year

Free basic life and AD&D insurance

Free short-and-long-term disability

Paid time off

Employee Resource Groups

Recognition and perks

Job summary

Vitalant in Cheyenne, WY is seeking a Supervisor of Donor Care to lead Donor Care Phlebotomist teams and help meet collection goals. The role requires supervising daily operations, ensuring training, and maintaining standards across events and donor interactions.

Expected hours are Monday–Friday with field work and on-call shifts; the position offers comprehensive benefits and a mission-driven work culture at a nonprofit organization dedicated to blood supply safety.

Qualifications

• High School degree or GED required.
• Three years of healthcare-related experience required.
• One year of supervisory experience required.
• Valid in-state Driver license required.
• Able to lift 40 lbs.

Responsibilities

• Supervise, direct, and assess Donor Care staff performance.
• Ensure staff training and retraining as needed.
• Foster a positive work environment and drive excellence.
• Identify growth and process-improvement opportunities.
• Ensure collection events comply with regulatory standards.
• Oversee equipment maintenance and repairs.
• Support Donor Care Team leaders at events and with donor interviews.

Skills

Supervisory experience

Healthcare experience

Staff development

Regulatory compliance knowledge

Education

High School degree or GED

Job description

At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor’s generosity, or vital scientific research that advances blood safety worldwide.

Work Shift (if applicable):

Shift 1 (United States of America)

Job Description:

Salary: $54,891.20-$72,456.80

Vitalant is seeking a Supervisor of Donor Care dedicated to making a positive difference. If you are customer-focused and impact-inspired to help others, and making a difference is vital for you, you’ll experience a career built on purpose, an organization created to care, and a team committed to lead – together.

Your impact as a Supervisor of Donor Care is vital. You will support Vitalant’s life-saving mission by supervising the daily operational activities of assigned Donor Care Phlebotomist teams. You will support the achievement of collection goals, manage budgets, and facilitate staff development.

What to Expect

Schedule: Monday - Friday, Day shift but would scheduled to work in the field where you may have variable hours beginning between 6am and 12pm with mandatory on-call shifts throughout the year, minimum of 3.

Our comprehensive total rewards support you, your family, and your future with

• Medical, dental, and vision insurance
• 401K + 5% company match
• Tuition assistance up to $5k per year
• Free basic life and AD&D insurance
• Free short-and-long-term disability insurance
• Paid time off
• Employee Resource Groups
• Recognition and perks

As a Supervisor of Donor Care, you’ll get to

• Supervise, direct, and assess the performance of assigned collection staff members, encompassing workload planning, task allocation, and conduct performance reviews when necessary.
• Ensure all staff are adequately trained, offering retraining and skill set development as needed.
• Cultivate a work environment that encourages excellence, guiding the team toward positive attitudes.
• Empower staff to identify opportunities for growth and process improvements.
• Guarantee collection events comply with regulatory standards.
• Ensure operational conditions, maintenance, and repairs for all equipment are completed.
• Provide support to Donor Care Team leaders by offering supervision at collection events, assisting with donor interviews, and performing whole blood and/or automated red cell/plasma and apheresis procedures.
• High School degree or GED required
• Ability to complete all required staff qualifications and supervisory training programs
• Valid in state Driver license
• Three years of previous healthcare related experience required
• One year of previous supervisory experience required
• Able to lift 40lbs

Location:

112 East 8th AvenueCheyenne, WY 82001

Job Category:

Phlebotomy Services

Contact Information: [e-mail]

If you are impact-inspired to help others, and making a difference is vital for you, you’ll experience a career built on purpose, a company created to care, and a team committed to lead - together.