Customer Service - Blood Collection Team

Vitalant; Flagstaff (AZ); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

401(k) with 5% match

Tuition assistance

Career growth opportunities

Company-paid life insurance

Recognition and rewards programs

Job summary

Vitalant is seeking an entry-level Donor Care Technician I - Phlebotomist in Flagstaff, AZ to travel to regional blood drives and work directly with donors to collect blood and blood products that save lives.

No prior experience is required; paid training is provided. The role involves full-time hours with a schedule Tue-Fri, 3am–10pm, and a starting pay of $20.10 per hour, plus mileage reimbursement for travel.

Qualifications

• High School graduate or GED.
• Valid in-state driver's license and reliable transportation.
• Effective oral and written communication.
• Basic working knowledge of Windows OS.
• Ability to read and follow procedures.
• Flexibility for varied shifts, weekends, and holidays.
• Strong customer service and interpersonal skills.
• Ability to travel as required.

Responsibilities

• Welcome, educate, and care for donors throughout the donation process.
• Perform blood collections while prioritizing donor safety and comfort.
• Maintain accurate records and follow quality, safety, and regulatory requirements.
• Drive company vehicles to mobile blood drive locations and set up equipment.
• Support a mission-driven team ensuring blood is available when needed.
• Gain experience and develop skills with growth opportunities at Vitalant.

Skills

Customer service

Communication skills

Teamwork

Travel ability

Flexible shifts

Reading procedures

Windows basics

Driving

Education

High School or GED

Tools

Windows OS

Job description

At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor’s generosity, or vital scientific research that advances blood safety worldwide.

Work Shift (if applicable)

Shift 1 (United States of America)

Job Description

Job Title: Donor Care Technician I - Phlebotomist
Pay: $20.10 per hour

Start Date: October 12th 2026
Schedule: Tuesday - Friday, Full-Time. Must be available to be scheduled between 3am and 10pm. Schedule is based on business needs and is sent three weeks in advance.

Travel: Throughout Northern Arizona, with an average of1-5 overnight trips per monthas needed.Vitalant covers all meals and hotel accommodations, and acompany vehicle is providedfor travel.

Training: Phlebotomy training will take place in Tempe during your first 90 days of employment. Training is Monday-Friday, in between the hours of 7:00 AM-4 PM. You will use your own vehicle to commute to Tempe, and we will provide mileage reimbursement.

No prior experience is required. Paid training is provided.

Looking for a career where you can help people, build valuable healthcare skills, and make a difference every day? Asan entry levelphlebotomist onour Blood Collections Team, you’ll travel to regional blood drives and work directly with donors to collect blood and blood products that save lives. No previousblood collectionexperience is required.In this hands‑on position, you’ll guide donors through the donation process while collecting theblood and blood products that hospitals rely on every day.

At Vitalant,Your Impact is Vital! Wearelooking for customer-focused people who want to make a difference in their communities. Whether your background is in retail, hospitality, food service, healthcare, education, banking, or another service-focused field, we’ll provide the training and support you need to build a rewarding career.

What You’llDo

Every day brings a new opportunity to make a difference. Whether you’re supporting a community blood drive or welcoming donors at a donation center, you’ll play a hands‑on role in connecting generous donors with patients who depend on blood and platelet donations.

Every day you will:

• Create an exceptional donor experience by welcoming, educating, and caring for donors throughout the donation process.

• Perform blood collections while ensuring donor safety, comfort, and confidence.

• Maintain accurate records and follow all quality, safety, and regulatory requirements.

• Drive company vehicles of all sizes, set up and operate equipment at mobile blood drive locations.

• Contribute to a mission-focused team committed to ensuring blood is available whenever and wherever patients need it.

• Gain valuable experience, develop specialized skills, and have opportunities to pursue new challenges throughout Vitalant.

Benefits

When you joinVitalant,you’llexperiencea career built on purpose, a company created to care, and a team committed to making a difference together.As a team member,you’ll have access to benefits and resources designed to support you, your family, and your future, because caring for our people is just as important as caring for our communities.Our total rewards package is designed around what matters most to you.Benefits include, but are not limited to:

• Affordable medical, dental, and vision coverage

• Generous paid time off

• 401(k) with 5% company match

• Tuition assistance and professional development opportunities

• Career growth opportunities

• Company-paid life insurance

• Employee recognition and rewards programs

Required Qualifications

• High School graduate or GED

• Valid in-state driver’s license and suitable driving record

• Must have personal reliable transportation

• Effective oral and written communication skills.

• Basic working knowledge of Windows operating system, keyboard usage and PC.

• Must be able to read and comprehend written procedures and instructions.

• Must be able to work flexible shifts, varied schedules, overtime, weekends, and holidays as needed.

• Must have good customer service and interpersonal skills.

• Ability to work in a team environment and participate as an active team member.

• Ability to travel, as required.

Location

345 S River Run RoadSuite 110Flagstaff, AZ 86001

Job Category

Phlebotomy Services

Contact Information

[e-mail]

If you are impact-inspired to help others, and making a difference is vital for you, you’ll experience a career built on purpose, a company created to care, and a team committed to lead - together.