Supervisor-Distribution Automation

Eversource Energy; Connecticut; On-site; USD 80,000 - 110,000; Full time

Job summary

An established industry player is seeking a dedicated leader to oversee the SCADA operations for transmission and distribution assets. This role involves ensuring the safe installation and maintenance of critical SCADA systems, monitoring performance indicators, and fostering a safety-first culture. The ideal candidate will have a strong background in electrical engineering and significant experience in power systems, with a focus on customer service and technical support. Join this dynamic team and contribute to enhancing operational excellence and customer satisfaction in a challenging yet rewarding environment.

Qualifications

• Bachelor’s degree in electrical engineering or equivalent discipline required.
• 5-10 years of experience in power systems and supervisory roles preferred.

Responsibilities

• Lead installation and maintenance of SCADA systems for T&D assets.
• Monitor performance indicators and ensure compliance with safety standards.

Skills

Power system operations

Information technology

SCADA systems

Equipment monitoring technology

Customer service

Education

Bachelor’s degree in electrical engineering

Associate degree in electrical engineering

Tools

SCADA hardware

Telemetering equipment

Human/Machine Interfaces (HMIs)

Job description

Role and Scope of Position:
Provides leadership for all field aspects of Supervisory Control and Data Acquisition (SCADA) Remote Terminal Units (RTUs), Data Concentrators at substations, telemetering equipment, substation communication gateways and Human/Machine Interfaces (HMIs) for T&D assets across Eversource. Provides technical expertise and support to T&D Control Centers, Construction, Test & Maintenance groups, and all Engineering groups. Responsible for cyber security compliance and maintains conformance to all applicable standards for new and existing equipment installation and maintenance. Actively promotes and enforces a safety-first work environment and positive safety culture. Engages and motivates employees to deliver the best possible customer experience.

Essential Functions:

• Ensures the safe and prompt installation, maintenance, and technical support of critical SCADA hardware and various electronic systems, components, and devices.
• Monitors key performance indicators, identifies trends, and takes appropriate actions within his/her jurisdiction.
• Sets clear expectations and provides ongoing feedback to employees regarding their performance. Effectively addresses performance issues. Conducts comprehensive performance reviews (per applicable bargaining unit contract).
• Responsible for the proper application of local union contracts and agreements. Works with managers and employees to resolve grievances and concerns in a timely and complete manner.
• Directs safety awareness and compliance initiatives within the group, and monitors safety performance. Champions efforts to achieve world-class excellence regarding safe work practices and procedures, and safety performance.
• Demonstrates and role models a customer-first attitude. Seeks to quickly resolve customer issues by collaborating with employees and other departments.
• Fulfills storm duty assignments and participates in on-call rotation as required.

Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skill:

• Working knowledge of power system operations, information technology, SCADA, and state-of-the-art equipment monitoring technology.

Education:

• A Bachelor’s degree in electrical engineering, electrical technology or equivalent discipline
• Associate degree in electrical engineering, electrical technology or equivalent discipline with a minimum of seven (7) years of experience

Experience:

• At least five (5) to ten (10) years’ experience is required.
• Experience in transmission and distribution systems is preferred.
• Previous supervisory experience is preferred.

Licenses & Certifications:

• Must hold a valid motor vehicle drivers’ license

Working Conditions:

• Must be available to work emergency restoration assignment as required.
• Must be available to travel between MA/CT/NH as necessary.
• Work is conducted outside, in varied conditions and terrain including adverse weather conditions, and in a normal office environment which requires sitting, walking, standing, stair climbing and completion of paperwork.
• Drives to various job site locations and customer premises to supervise work, and review or discuss construction job requirements.
• May work with computers for long periods of time during the day.

Please submit a resume with your application.

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Worker Type: Regular

Number of Openings: 1

EEO Statement: Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Emergency Response: Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.