Bookstore Remote Event Team Lead

Missouri State University; Springfield (MA); Remote; USD 80,000 - 100,000; Part time

Job summary

A leading university is seeking a Bookstore Remote Event Team Lead to coach and develop student employees while ensuring excellent customer service. This role involves managing operations during events, maintaining professionalism, and promoting teamwork in a dynamic environment. Flexible hours are required, including nights and weekends. The position offers a unique opportunity to gain valuable experience in management and customer service.

Qualifications

• Flexible hours including nights, weekends, and breaks.

Responsibilities

• Coach and train a team of student employees.
• Provide excellent customer service and guide employees.
• Oversee game day operations and vendor relationships.

Skills

Management

Customer Service

Scheduling

Marketing

Sports Management

Education

Enrolled at Missouri State University

Job description

Please see Special Instructions for more details.

In this position, you will learn and acquire the following skillsets:

• Assist buying
• Receiving
• Store Layout
• Register setup

Experience acquired includes:

• Management/Supervision
• Customer Service
• Scheduling
• Marketing
• Sports Management

Only applicants that the hiring managers are interested in interviewing will be contacted. We cannot guarantee contact for those not selected. If you are not contacted by the end of the application period on August 2, 2025, you can assume you were not selected.

Position Details

Position Title: Bookstore Remote Event Team Lead

Student Status: Work Study Optional – You are not required to be a Federal Work Study Recipient to hold this position.

Work Location: Springfield Campus

Department: Bookstore

Hiring Range: $15.00

Sponsorship Information: Applicants must be authorized to work in the U.S. full-time for any employer. This position does not offer visa sponsorship.

Operating Hours: Varies depending on events.

Hours per week: 20+ hours

Main Duties

• Coach, develop, and train a team of student employees to meet customer needs and store goals.
• Provide excellent customer service and guide student employees.
• Create a positive work environment and promote teamwork.
• Ensure proper staffing during business hours and adherence to procedures.
• Maintain professionalism in appearance, conduct, and judgment.
• Oversee game day operations, merchandise, cleanliness, and vendor relationships.
• Handle customer concerns, emergencies, and disruptions appropriately.
• Provide input on merchandise reordering and expiration.
• Promote cultural respect and skill development.
• Perform other duties as assigned to contribute to store success.

Qualifications

• Enrolled at Missouri State University.
• Flexible hours, including nights, weekends, and breaks.

Additional Qualifications

Preferred but not required:

• Entrepreneurial mindset
• Purchasing experience
• Management and scheduling skills
• Register operations

Application Instructions

In this role, you will develop additional skills:

• Assist buying
• Receiving
• Store Layout
• Register setup

Experience gained includes management, customer service, scheduling, marketing, and sports management.

Only selected applicants will be contacted. If no contact by August 2, 2025, consider your application unsuccessful.