Supervisor, Delivery

N.V.C Corporation Co., Ltd. (Vital Premium Water).; Keo (AR); On-site; USD 55,000 - 75,000; Full time

Job summary

A leading delivery and logistics firm in Arkansas seeks a manager to oversee day-to-day delivery operations. The role involves leading a team, coordinating with other functions, and ensuring compliance with quality and delivery standards. Candidates should possess a Bachelor's degree in Business Administration and two years of relevant experience, along with strong skills in logistics management and computer literacy. This position offers the opportunity to implement effective delivery plans and address operational challenges.

Qualifications

• Bachelor Degree in Business Administration or equivalent qualifications.
• 2-year experience in Delivery/Logistics Management.
• Advanced Computer Literacy including Excel, Word, PowerPoint, Outlook, and ERP software.

Responsibilities

• Manage and monitor day-to-day delivery operation to ensure high and effective delivery outcomes.
• Lead and guide delivery team to support operation and achieve KPIs.
• Coordinate with other functions for effective job completion.
• Implement delivery plans and ensure adherence to SOPs.
• Maintain records of orders, suppliers, and customers for accurate COD collection.
• Develop payment procedures to ensure correct goods delivery.
• Implement ISO policies ISO 9001:2015, ISO 14001:2015, ISO 2200:2005.

Skills

Advanced Excel

Word

PowerPoint

Outlook

SAGE ERP

SAP ERP

Good command of English

Coaching

Negotiation

Problem solving

Analytical skills

Presentation skills

Knowledge in Mathematics

Education

Bachelor Degree in Business Administration or equivalent

Job description

Overview

Manage and monitor day-to-day delivery operation to ensure high and effective delivery outcomes. Lead and guide delivery team to fully support operation in order to achieve KPIs. Coordinate with other relevant functions to get jobs done in an effective manner. Implement delivery plan to ensure that delivery operations follow SOPs. Maintain updated records of orders, suppliers and customers to ensure that all COD (Cash on Delivery) payments are correctly collected by all drivers with zero fraud behavior. Develop and implement payment procedure to ensure that goods are correctly delivered to customers and every single invoice is correctly signed by customer. Implement ISO policy ISO 9001:2015, ISO 14001:2015, ISO 2200:2005. Other tasks assigned by superior.

Key Responsibilities

• Manage and monitor day-to-day delivery operation to ensure high and effective delivery outcomes
• Lead and guide delivery team to fully support operation in order to achieve KPIs
• Coordinate with other relevant functions to get jobs done in an effective manner
• Implement delivery plan to ensure that delivery operations follow SOPs
• Maintain updated records of orders, suppliers and customers to ensure that all COD (Cash on Delivery) payments are correctly collected by all drivers with zero fraud behavior
• Develop and implement payment procedure to ensure that goods are correctly delivered to customers and every single invoice is correctly signed by customer
• Implement ISO policy ISO 9001:2015, ISO 14001:2015, ISO 2200:2005
• Other tasks assigned by superior

Job Qualifications

• Education:
  • Bachelor Degree in Business Administration or equivalent qualifications
• Experiences:
  • 2-year experience in Delivery/Logistics Management
• Skills and knowledge:
  • Computer Literacy (Advanced Excel, Word, PowerPoint, Outlook and SAGE ERP or SAP ERP)
  • Demonstrate good command of English
  • Demonstrate coaching, negotiation and problem solving skill
  • Demonstrate high level of analytical and presentation skills
  • Good knowledge in Mathematics