Supervisor Delivery

Coca-Cola Bottling Co. Consolidated; Lockbourne (OH); On-site; USD 52,000 - 78,000; Full time

Job summary

Coca‑Cola Bottling Co. Consolidated is seeking a Supervisor, Delivery NFS to lead a team of merchandisers and cashiers, onboard new teammates, and optimize delivery routes while upholding safety and compliance standards.

The role emphasizes coaching and developing staff, managing performance, and partnering with Talent Acquisition on hiring and onboarding. Strong SAP and MS Office skills are required, with CDL eligibility a plus.

Qualifications

• Leadership and management experience preferred.
• Ability to lead, coach, and develop a team.
• Strong planning and organizational skills.
• Ability to adapt to fast-paced changes.
• Proficient with SAP, Excel, PowerPoint and mobile devices.

Responsibilities

• Lead and motivate a team of Full-Service Delivery Merchandisers and Cashiers to meet targets.
• Onboard new teammates and manage interviews with Talent Acquisition.
• Coach and develop staff through performance management and training.
• Implement continuous improvement with a customer focus and company values.
• Ensure safe working environment and compliance with audits and time-keeping.

Skills

Leadership & coaching

Route planning

SAP

MS Excel

PowerPoint

Mobile devices

Education

High school diploma or GED

Class A CDL

2 years college/technical school (preferred)

Tools

SAP

Job description

Job Overview

Supervisor, Delivery NFS leads a team responsible for efficient delivery and merchandising of company products while meeting distribution objectives. The role onboard new teammates, responds to customer issues, optimizes route efficiency, adheres to safety and compliance policies, and fosters a positive working environment. The Supervisor trains an assigned team of merchandisers, conducting up to three Right Execution Daily (RED) rides per week.

Duties & Responsibilities

• Partner with Talent Acquisition on hiring process, including interviews and onboarding.
• Manage, lead, and motivate a team of Full‑Service Delivery Merchandisers and Cashiers to deliver results by communicating company goals and deadlines.
• Engage and develop teammates through performance management, coaching, and training.
• Implement continuous improvement methods while maintaining customer focus and embodying company purpose and values.
• Teach and train Delivery Merchandisers on processes and procedures necessary to maximize profit and productivity, and conduct a minimum of 3 RED rides per week.
• Ensure internal audit guidelines and procedures are followed, including cash handling, Kronos time‑card management, fuel card management, etc.
• Manage delivery and merchandising of all pre‑sold orders in the assigned territory, ensuring satisfactory customer service levels and company standards while seeking continuous improvement opportunities.
• Monitor key business indicators (cases delivered, shrink result, percentage of orders served, RED, etc.) and develop action plans based on opportunities to drive productivity gains.
• Establish a safe working environment and ensure teammates are properly trained in safe working techniques, including safety blitzes, evaluations, and annual testing.
• Partner cross‑functionally to manage and lead effective communication with sales, warehouse, and route planning teams.

Knowledge, Skills, & Abilities

• Knowledge of CCCI Sales and Delivery operations preferred.
• Prior leadership and management experience a plus.
• Demonstrate good planning techniques and organizational skills.
• Ability to lead, coach, and develop a team.
• Ability to manage constant change in a fast‑paced environment.
• Strong computer skills – SAP, Microsoft Office Excel, PowerPoint, use of laptop, iPad, smartphone.
• Must be able to lift and merchandise products up to 75 pounds, using material handling units (hand cart, CooLift, pallet jacks).

Minimum Qualifications

• High school diploma or GED.
• Knowledge acquired through up to 12 months of work experience.
• Must be able to obtain a Class A CDL.

Preferred Qualifications

• Preferred 2 years of education beyond high school in college or technical school.
• Class A Commercial Driver’s License.

Work Environment

Work environment varies, including exposure to weather conditions, coolers, and customer storage areas that may be non‑temperature controlled.

Equal Opportunity Employer – All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.