Supervisor de Recepción

OC Pearl Family Dental; Berlin (MD); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Flexible Schedule

Great Work Environment

Competitive Compensation

Paid Holidays

Job summary

OC Pearl Family Dental seeks an experienced Front Office Supervisor to manage a busy dental office and ensure exceptional guest service. Leadership, strong customer service, and positive attitude are essential; Dentrix knowledge is a plus. Salary is negotiable with experience.

The Front Office Supervisor will oversee scheduling, data entry, and administrative tasks while maintaining a professional and welcoming environment for patients.

Qualifications

• Experience in customer service and leadership roles.
• Strong communication and interpersonal skills are essential.
• Attention to detail and ability to multitask in a busy environment.

Responsibilities

• Greet and welcome visitors professionally to create positive first impressions.
• Answer calls and respond to inquiries with accurate information.
• Schedule appointments and manage calendars for staff.
• Perform data entry and maintain accurate records.
• Handle mail and packages efficiently; assist with filing and organizing documents.
• Provide customer support by addressing client concerns and resolving issues promptly.

Skills

Customer service

Leadership

Communication

Interpersonal skills

Attention to detail

Multi-tasking

Tools

Dentrix

Job description

Benefits/Perks

• Flexible Schedule
• Great Work Environment
• Competitive Compensation
• Paid Holidays

Job Summary

We are seeking an experienced Front Office Supervisor to join our team! As our Front Office Supervisor you will be managing a very busy dental office and to ensure every guest receives exceptional service. The ideal candidate has a strong background in customer service and leadership and a positive attitude. Knowledge of Dentrix software is a plus. Salary is negotiable with experience.

Responsibilities

• Greet and welcome visitors in a professional manner, ensuring a positive first impression.
• Answer phone calls and respond to inquiries (text message) with accurate information.
• Schedule appointments and manage calendars for staff members.
• Perform data entry tasks, maintaining accurate records and files.
• Handle incoming and outgoing mail and packages efficiently.
• Support administrative functions such as filing, scanning, and organizing documents.
• Utilize computer software for scheduling.
• Provide customer support by addressing client concerns and resolving issues promptly.
• Insurance billing and accounts receivable experience
• Strong communication and interpersonal skills
• Excellent customer service skills
• Attention to detail
• Multi-tasking