Front Desk Supervisor

OC Pearl Family Dental; Berlin (MD); On-site; USD 45,000 - 56,000; Full time

Benefits offered by this job

Flexible Schedule

Great Work Environment

Competitive Compensation

Paid Holidays

Job summary

OC Pearl Family Dental seeks an experienced Front Office Supervisor to manage a busy dental office and ensure guests receive exceptional service. The ideal candidate has a strong background in customer service and leadership and a positive attitude. Knowledge of Dentrix software is a plus. Salary is negotiable with experience.

We offer a flexible schedule, a great work environment, competitive compensation, and paid holidays as part of our benefits package.

Qualifications

• Proven experience in customer service and leadership.
• Knowledge of Dentrix software is a plus.
• Excellent communication and organizational skills.

Responsibilities

• Greet visitors professionally to create a positive first impression.
• Answer calls and respond to inquiries via text with accurate information.
• Schedule appointments and manage calendars for staff.
• Perform data entry and maintain accurate records.
• Handle mail and packages efficiently; support filing and scanning.
• Assist with insurance billing and accounts receivable when needed.
• Demonstrate strong customer service and communication skills.

Job description

Benefits/Perks

• Flexible Schedule
• Great Work Environment
• Competitive Compensation
• Paid Holidays

Job Summary

We are seeking an experienced Front Office Supervisor to join our team! As our Front Office Supervisor you will be managing a very busy dental office and to ensure every guest receives exceptional service. The ideal candidate has a strong background in customer service and leadership and a positive attitude. Knowledge of Dentrix software is a plus. Salary is negotiable with experience.

Responsibilities

• Greet and welcome visitors in a professional manner, ensuring a positive first impression.
• Answer phone calls and respond to inquiries (text message) with accurate information.
• Schedule appointments and manage calendars for staff members.
• Perform data entry tasks, maintaining accurate records and files.
• Handle incoming and outgoing mail and packages efficiently.
• Support administrative functions such as filing, scanning, and organizing documents.
• Utilize computer software for scheduling.
• Provide customer support by addressing client concerns and resolving issues promptly.
• Insurance billing and accounts receivable experience
• Strong communication and interpersonal skills
• Excellent customer service skills
• Attention to detail
• Multi-tasking