Supervisor, Custodial Services

Wake Forest University Pre-College Programs; EE. UU.; Presencial; USD 55.000 - 75.000; Jornada completa

Descripción de la vacante

Wake Forest University seeks a Supervisor, Custodial Services to lead the custodial staff and oversee daily cleaning operations, ensuring quality, safety, and timely work completion. The role supports staffing, scheduling, and staff development, coordinating with faculty and staff, and monitoring facilities for issues.

It emphasizes training, budget adherence, and building a positive team spirit, with after-hours recall for campus emergencies as needed. Background checks will be conducted.

Formación

• High school diploma or GED with two years related experience or equivalent combination of education and experience.
• Ability to read, analyze, and interpret general business materials.
• Ability to effectively present information to managers, clients, customers, and the public.
• Knowledge of carpet and floor maintenance techniques.
• Proficiency in English.
• Proficiency with computers and email.
• Ability to operate standard custodial and floor/carpet equipment.
• Understand and apply safety policies for chemicals and equipment.
• Ability to observe, assess, and record work, safety, and infection control standards.
• Ability to meet university automobile insurance requirements.

Responsabilidades

• Manages daily operation of custodial cleaning operations under the direction of the Manager of Custodial Services.
• Assist Managers' staffing, personnel management, and scheduling for operations.
• Counsels staff and assists in preparing counseling reports and evaluations.
• Reports defects and wear in facilities and suggests corrective actions.
• Continuously improves efficiency and adheres to budgets and timelines.
• Completes required reports and forms, including monthly management reports and customer feedback.
• Pursues training and development opportunities and builds team knowledge.
• Trains personnel on proper procedures for project work and safety.

Descripción del empleo

Job Description Summary

The Supervisor, Custodial Services, is responsible for the custodial staff and their daily activities. As a member of the team, the Supervisor, Custodial Services, will ensure the quality of work, professionalism, departmental concerns, time frames, work environment, and schedules meet the expectations of the department.

*This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University. All eligible applicants are encouraged to apply.

Essential Functions:

• Manages daily operation of custodial cleaning operations under the direction of the Manager of Custodial Services.
• Assist Managers' efforts in staffing, personnel management, and scheduling for operations.
• Assists the Manager of Custodial Services in counseling opportunities.
• Works with faculty, staff, and students who may be experiencing a housekeeping problem and reports the suggested corrective action to the Manager of Custodial Services.
• Observes and reports, through the work order system and management, any defects, deterioration, and wear and tear on the facilities.
• Counsels personnel on job-related matters and assists in preparing counseling reports and evaluations.
• Continuously improves efficiency of custodial operations at assigned buildings and adheres to budgets and timelines.
• Completes all required reports and forms, including monthly management reports, customer feedback forms, tracking forms, job requests, charts, inspection sheets, and action plans for continued routine and PM maintenance.
• Pursues training and development opportunities.
• Continuously strives to build knowledge and skills.
• Contributes to building a positive team spirit.
• Trains personnel on proper procedures for various project work and rapid response issues with a strong focus on safety.

Required Education, Knowledge, Skills, Abilities:

High school diploma or GED and two years of related experience and/or training; or equivalent combination of education and experience.

Ability to read, analyze, and interpret general business periodicals, professional journals, and procedural manuals.

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Knowledge of carpet and floor maintenance techniques.

Ability to communicate effectively in the English language sufficient to perform the duties of the position.

Proficiency in computer use and relevant software, including email, or ability to learn quickly.

Ability to operate standard custodial and floor/carpet equipment.

Understand and implements safety policies for chemical and equipment use.

Ability to observe, assess, and record work, safety, and infection control standards.

Ability to ensure the proper use of equipment, mixing of chemicals, and observance of all safety rules and regulations.

Is subject to recall after hours in the event of campus emergencies, disasters, or other special needs as directed by management.

Ability to meet the requirements of the University's automobile insurance.

Preferred Education, Knowledge, Skills, Abilities:

Experience in floor care processes of all types of floor care scenarios.

Physical Requirements:

• Frequently able to perform: Climbing, stooping, kneeling, standing, lifting up to 25 pounds (occasionally up to 50 pounds), pushing, pulling, and grasping.
• Walking either within your respective areas or between areas on campus.
• Subject to both inside and outside environmental conditions, including hazards.
• Accountabilities: This position may be designated as essential personnel to support business continuity during campus emergencies, disasters, or other special needs as directed by management. Essential personnel are subject to recall inside/outside their normal schedule. Additional details can be found in the Wake Forest University Policy on Weather and Other Unusual Conditions.
• Responsible for own work and supervises staff.
• May recommend personnel actions, including hiring and disciplinary actions.

Disclaimer:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by the employee’s supervisor.

Additional Job Description

Time Type Requirement Full time

Note to Applicant

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Equal Opportunity Statement

The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.

Accommodations for Applicants

Accommodations for Applicants If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact [e-mail] or [phone].

About WFU:

Wake Forest University, formed in 1834, has experienced decades of growth and innovation. WFU is a distinctive university that combines a liberal arts core with graduate and professional schools and innovative research programs. The University embraces the teacher-scholar ideal, which prizes the personal interaction between students and faculty. It is a place where exceptional teaching, fundamental research and discovery, and the engagement of faculty and students in the classroom and the laboratory are paramount. Wake Forest University is a community that seeks the enlightenment and freedom which come through diligent study and learning. Its higher goal, however, is to give life to the University motto Pro Humanitate, as members translate a passion for knowledge into compassionate service. The community shares a tradition that embraces freedom and integrity and acknowledges the worth of the individual. The heritage, established by the school's founders and nurtured by succeeding generations, promotes a democratic spirit arising from open-mindedness and discourse. Wake Forest fosters compassion and caring for others. Its collective strength and character are derived from the values and distinctive experiences of each individual; therefore, it affirms the richness of human intellect and culture and its contribution to knowledge, faith, reason, and dialogue. Furthermore, it strives toward a society in which good will, respect, and equality prevail. To that end, Wake Forest University rejects hatred and bigotry in any form and promotes justice, honor, and mutual trust. The University is comprised of: the undergraduate college, Graduate School of Arts and Sciences, School of Business, School of Divinity, School of Law, and School of Medicine (located on the Bowman Gray campus with Wake Forest University Baptist Medical Center) and today enrolls about 4,846 undergraduates and 2,823 students in graduate programs at its principal location, the Reynolda campus. Students at Wake Forest University enjoy a great deal of access to and interaction with world-class faculty both in and out of the classroom setting with a student-faculty ratio of 11:1. Wake Forest employs approximately 2,772 full and part-time faculty and staff. Wake Forest is a collegiate university offering a vibrant, intellectual community with a rich cultural life, an impressive array of facilities, and a strong athletics program competing in the fifteen-team Atlantic Coast Conference (ACC). Since its founding, the university has adopted the motto pro humanitate, which is exemplified by a deep institutional commitment to public service and engagement with the world. Wake Forest has a strong commitment to holistic, eight-dimensional well-being for students, faculty and staff as evidenced in the Thrive initiative. Winston-Salem, North Carolina Wake Forest is located in Winston-Salem, North Carolina, a beautiful, mid-sized city centrally located in the Piedmont-Triad region of North Carolina. Winston-Salem residents enjoy close proximity to the beautiful Blue Ridge Mountains (1.5 hours) and Atlantic beaches (4 hours), a moderate climate with four distinct seasons, a very reasonable cost of living, and an eclectic variety of restaurants, wine bars, and breweries for dining with friends and family. Winston-Salem offers many of the amenities of a large city but with the sense of community and quality of life of a smaller town.