Supervisor, Content Operations

confidential; United States; Hybrid; USD 75,000 - 107,000; Full time

Benefits offered by this job

Medical/dental/vision benefits

401(k) plan

Paid time off

Wellness reimbursement

Job summary

Tubi seeks a Content Operations Supervisor to lead a fast-paced team and own the content workflow pipeline. You will coordinate with Engineering, Content Acquisition, Partnerships, Product, and other departments to ensure on-time delivery of assets.

The role is hybrid, based in Los Angeles with travel two days per week. Candidates should have 4+ years in content operations and 3+ years in supervision, plus a Bachelor’s degree or equivalent experience.

Qualifications

• 4+ years of full-time experience in content operations, metadata, QA, media operations, or similar.
• 3+ years in a management/supervisor position.
• Bachelor's degree from an accredited university, or equivalent work experience.
• Strong communication and organizational skills; curious about workflows and operations.
• Understanding of the content processing pipeline, AWS, and cloud services.

Responsibilities

• Own workflows in the Content Operations pipeline.
• Collaborate with Engineering on updates and enhancements for Content Operations tools (CMSUI).
• Innovate and create efficiencies in the content pipeline.
• Manage a team of Content Ops Associates, including performance management and trainings.
• Foster cross-functional relationships with Content Acquisitions, Content Partnerships, Product, and Engineering.
• Own Content Operations workflows with understanding of systems and tools (Aspera, CMSUI, AWS S3, Premiere Pro, FrameIO, Virtual Edit Bays).
• Lead cross-functional conversations on content operations and drive process improvements.

Skills

Leadership

Communication

Project management

Cross-functional collaboration

Workflow optimization

Attention to detail

Travel readiness

Education

Bachelor's degree

Tools

CMSUI

Aspera

AWS S3

Adobe Premiere Pro

FrameIO

FFmpeg

Job description

About the Role:

We are looking for an innovative and organized Content Operations Supervisor to help lead our fast-paced operations team. In this role, you will serve as the group leader and have excellent communication and leadership abilities. You will be interacting with the content ops team, conducting project planning meetings, working with the team to manage workload and collaborate with cross-functional partners in engineering, business development, product etc. to ensure a unified approach to business and product goals. This role will report directly to the Director, Content Operations. Your responsibilities will include, but are not limited to, running the daily operations of assigning pipeline workflows; create documentation and process; point of contact for internal and external stakeholders; and ensure all assets arrive ahead of schedule and are processed by the expected launch dates. This is a hybrid role based out of our Los Angeles office. You must be willing to travel to our Los Angeles office two days/week.

What You\'ll Do:

• Responsible for owning workflows in the Content Operations pipeline
• Collaborate with Engineering on updates, maintenance, and enhancements for Content Operations tools, including CMSUI
• Innovate and create efficiencies in the content pipeline
• Managing a team of Content Ops Associates with responsibilities including performance management and trainings
• Create collaborative relationships with team members across multiple departments and teams including Content Acquisitions, Content Partnerships, Product and Engineering
• Responsible for owning Content Operations workflows and processes with a deep understanding of systems and tools including: Aspera, CMSUI, AWS S3 storage, Adobe Premiere Pro, FrameIO, Virtual Edit Bays, etc.
• Lead cross functional conversations on Content Operations, owning technical approaches, workflow and process improvements, and content requirements
• Facilitate Content Ops team initiatives, organizing meetings, creating agendas, and tracking action items

Your Background:

• 4+ years of full-time experience in content operations, metadata or QA, media operations, or a similar role
• 3+ Years in Management/Supervisor position
• Bachelor's degree from an accredited university, or equivalent work experience
• Strong communication and organizational skills, as well as a natural curiosity regarding understanding workflows and operations
• Understanding of the content processing pipeline, AWS, and general cloud service technology
• Thorough knowledge of the streaming industry and the latest technologies
• Experience with all formats of audio, video, and closed captions. Experience with software such as FFmpeg and Premiere, as well as experience in product management or project managing the creation of proprietary tools for rapid content processing and ingestion.
• Familiarity with AI toolsets (Claude; ChatGPT; Gronk; etc.)
• A robust knowledge of both broadcast standards and digital streaming standards. Deep knowledge of adaptive bitrate streaming.
• General understanding of software engineering
• Passionate fan of Movies & TV
• Endless commitment to quality and creating the best viewer experience possible
• Ability to multitask, organize, and prioritize work accordingly in a deadline-driven environment
• #LI-MJ1
• #LI-Hybrid

Pursuant to state and local pay disclosure requirements, the pay range for this role, with final offer amount dependent on education, skills, experience, and location is listed annually below. This role is also eligible for an annual discretionary bonus, long-term incentive plan, and various benefits including medical/dental/vision, insurance, a 401(k) plan, paid time off and other benefits in accordance with applicable plan documents.

High cost labor markets such as but not limited to Los Angeles, New York City, and San Francisco

$74,900—$107,000 USD

Tubi is a division of Fox Corporation, and the FOX Employee Benefits summarized here, covers the majority of all US employee benefits. The following distinctions below outline the differences between the Tubi and FOX benefits: For US-based non-exempt Tubi employees, the FOX Employee Benefits summary accurately captures the Vacation and Sick Time. For all salaried/exempt employees, in lieu of the FOX Vacation policy, Tubi offers a Flexible Time off Policy to manage all personal matters. For all full-time, regular employees, in lieu of FOX Paid Parental Leave, Tubi offers a generous Parental Leave Program, which allows parents twelve (12) weeks of paid bonding leave within the first year of birth, adoption, surrogacy, or foster placement of a child in addition to applicable government leave program(s) and FOX’s short-term disability policy. This time is 100% paid through a combination of any applicable state, city, and federal leaves and wage-replacement programs in addition to contributions made by Tubi. For all full-time, regular employees, Tubi offers a monthly wellness reimbursement.

About Tubi:

Boldly built for every fandom, Tubi is a free streaming service that entertains over 100 million monthly active users. Tubi offers the world's largest collection of Hollywood movies and TV shows, thousands of creator-led stories and hundreds of Tubi Originals made for the most passionate fans. Headquartered in San Francisco and founded in 2014, Tubi is part of Tubi Media Group, a division of Fox Corporation.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.