Supervisor, Content Operations

Tubi, Inc.; Los Angeles (CA); Hybrid; USD 75,000 - 107,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Flexible Time Off

Parental Leave

Wellness Reimbursement

Job summary

Tubi, Inc. is seeking an innovative Content Operations Supervisor to lead the operations team from our Los Angeles hybrid office. You will oversee daily workflows, coordinate with engineering and business partners, and ensure timely asset processing and launches.

A strong leader with excellent communication will drive efficiency and scale in a fast-paced environment. Applicants should have 4+ years in content operations and 3+ years in management, plus a Bachelor's degree.

Qualifications

• 4+ years of full-time experience in content operations, metadata or QA, media operations, or a similar role
• 3+ years in a management/supervisor position
• Bachelor's degree or equivalent
• Strong communication and organizational skills; curiosity about workflows and operations
• Understanding of the content processing pipeline, AWS, and cloud services
• Thorough knowledge of streaming industry and latest technologies
• Experience with audio/video formats, Premiere, FFmpeg, and in building tools for rapid content processing
• Familiarity with AI toolsets (Claude; ChatGPT; Gronk; etc.)
• Knowledge of broadcast and digital streaming standards; adaptive bitrate streaming
• General understanding of software engineering
• Passionate about Movies & TV
• Commitment to quality and viewer experience
• Ability to multitask and meet deadlines

Responsibilities

• Own workflows in the Content Operations pipeline
• Collaborate with Engineering on updates and enhancements for Content Operations tools (CMSUI)
• Innovate and create efficiencies in the content pipeline
• Manage a team of Content Ops Associates including performance management and trainings
• Build cross-functional relationships across Content Acquisitions, Content Partnerships, Product and Engineering
• Own Content Operations workflows with knowledge of systems/tools (Aspera, CMSUI, AWS S3, Premiere Pro, FrameIO)
• Lead cross-functional conversations on content operations, workflows and requirements
• Facilitate Content Ops initiatives, plan meetings, create agendas, track actions

Skills

Leadership

Communication

Project management

Workflow analysis

Multitasking

Education

Bachelor's degree or equivalent

Tools

CMSUI

Aspera

AWS S3

Premiere Pro

FFmpeg

FrameIO

Job description

We are looking for an innovative and organized Content Operations Supervisor to help lead our fast-paced operations team. In this role, you will serve as the group leader and have excellent communication and leadership abilities. You will be interacting with the content ops team, conducting project planning meetings, working with the team to manage workload and collaborate with cross-functional partners in engineering, business development, product etc. to ensure a unified approach to business and product goals.

This role will report directly to the Director, Content Operations. Your responsibilities will include, but are not limited to, running the daily operations of assigning pipeline workflows; create documentation and process; point of contact for internal and external stakeholders; and ensure all assets arrive ahead of schedule and are processed by the expected launch dates.

This is a hybrid role based out of our Los Angeles office. You must be willing to travel to our Los Angelesoffice two days/week.

What You'll Do:

• Responsible for owning workflows in the Content Operations pipeline
• Collaborate with Engineering on updates, maintenance, and enhancements for Content Operations tools, including CMSUI
• Innovate and create efficiencies in the content pipeline
• Managing a team of Content Ops Associates with responsibilities including performance management and trainings
• Create collaborative relationships with team members across multiple departments and teams including Content Acquisitions, Content Partnerships, Product and Engineering
• Responsible for owning Content Operations workflows and processes with a deep understanding of systems and tools including: Aspera, CMSUI, AWS S3 storage, Adobe Premiere Pro, FrameIO, Virtual Edit Bays, etc.
• Lead cross functional conversations on Content Operations, owning technical approaches, workflow and process improvements, and content requirements
• Facilitate Content Ops team initiatives, organizing meetings, creating agendas, and tracking action items

Your Background:

• 4+ years of full-time experience in content operations, metadata or QA, media operations, or a similar role
• 3+ Years in Management/Supervisor position
• Bachelor's degree from an accredited university, or equivalent work experience
• Strong communication and organizational skills, as well as a natural curiosity regarding understanding workflows and operations
• Understanding of the content processing pipeline, AWS, and general cloud service technology
• Thorough knowledge of the streaming industry and the latest technologies
• Experience with all formats of audio, video, and closed captions. Experience with software such as FFmpeg and Premiere, as well as experience in product management or project managing the creation of proprietary tools for rapid content processing and ingestion.
• Familiarity with AI toolsets (Claude; ChatGPT; Gronk; etc.)
• A robust knowledge of both broadcast standards and digital streaming standards. Deep knowledge of adaptive bitrate streaming.
• General understanding of software engineering
• Passionate fan of Movies & TV
• Endless commitment to quality and creating the best viewer experience possible
• Ability to multitask, organize, and prioritize work accordingly in a deadline-driven environment

#LI-MJ1

#LI-Hybrid

Pursuant to state and local pay disclosure requirements, the pay range for this role, with final offer amount dependent on education, skills, experience, and location is listed annually below. This role is also eligible for an annual discretionary bonus, long-term incentive plan, and various benefits including medical/dental/vision, insurance, a 401(k) plan, paid time off and other benefits in accordance with applicable plan documents.

High cost labor markets such as but not limited to Los Angeles, New York City, and San Francisco

$74,900 - $107,000 USD

Tubi is a division of Fox Corporation, and the FOX Employee Benefits summarized here ,covers the majority of all US employee benefits.The following distinctions below outline the differences between the Tubi and FOXbenefits:

• For US-based non-exempt Tubi employees, the FOX Employee Benefits summary accurately captures the Vacation and Sick Time.
• For all salaried/exempt employees, in lieu of the FOX Vacation policy, Tubi offers a Flexible Time off Policy to manage all personal matters.
• For all full-time, regular employees, in lieu of FOX Paid Parental Leave, Tubi offers a generous Parental Leave Program, which allows parents twelve (12) weeks of paid bonding leave within the first year of birth, adoption, surrogacy, or foster placement of a child in addition to applicable government leave program(s) and FOX's short-term disability policy. This time is 100% paid through a combination of any applicable state, city, and federal leaves and wage-replacement programs in addition to contributions made by Tubi.
• For all full-time, regular employees, Tubi offers a monthly wellness reimbursement.

About Tubi:

Boldly built for every fandom, Tubi is a free streaming service that entertains over 100 million monthly active users. Tubi offers the world's largest collection of Hollywood movies and TV shows, thousands of creator-led stories and hundreds of Tubi Originals made for the most passionate fans. Headquartered in San Francisco and founded in 2014, Tubi is part of Tubi Media Group, a division of Fox Corporation.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.