Clinic Office Supervisor

CommonSpirit Health; Council Bluffs (IA); On-site; USD 55,000 - 70,000; Full time

Job summary

CHI Health Clinic in Council Bluffs is seeking a Clinic Supervisor to optimize clinic operations and patient care delivery. You will lead a high-performing team, manage staffing and payroll, and ensure compliance with policies and regulations in a dynamic healthcare setting.

The role emphasizes communication, problem-solving, and collaboration with clinical leadership to improve efficiency and patient satisfaction in a leading health system.

Qualifications

• High school diploma or equivalent required, plus 3 years of related clinic/physician office experience.
• Preferred: technical training from a college/technical school in coding, medical assisting, or coding certification.
• Basic Life Support (CPR) certification preferred upon hire.

Responsibilities

• Oversee daily clinic activities with supervision, direction, and policy adherence.
• Manage staff and allocate staffing to meet patient and departmental needs.
• Enforce protocols, investigate complaints, and monitor payroll and budget compliance.
• Ensure charging/reimbursement accuracy and maintain staff licensure.
• Collaborate with clinic management and medical staff to foster a positive, high-performing environment.

Skills

Staff management

Performance evaluations

Staffing allocation

Leadership

Microsoft Office

Communication skills

Problem solving

Conflict management

Multi-tasking

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Job Summary and Responsibilities

As our Clinic Supervisor, you will play a pivotal role in optimizing clinic operations and patient care delivery.We're seeking a dynamic leader to drive efficiency, enhance patient satisfaction, and foster a high-performing team. Leverage your expertise in healthcare management to ensure seamless clinic flow, compliance with federal/state regulations, and effective resource allocation, all within a leading healthcare system committed to exceptional patient outcomes. This role, located in a Local setting, is ideal for an individual passionate about making a tangible impact on healthcare quality and operational excellence.

Every day you will oversee daily clinic activities, providing supervision, direction, and support to ensure adherence to established policies and standards.Your responsibilities will include staff management, performance evaluations, and the allocation of staffing to meet patient and departmental needs. You\'ll work closely with clinic management and medical staff to enforce protocols, investigate complaints, and monitor payroll and budget compliance. Your leadership will ensure charging/reimbursement accuracy and the maintenance of staff licensure, ultimately contributing to a positive and productive clinic environment for patients and staff alike.

To be successful in this role, you will possess a high school diploma or equivalent, with a preference for 3+ years of related experience in a clinic or physician\'s office setting, or specialized technical training in coding or medical assistance.Candidates should demonstrate strong communication skills, an ability to manage multiple tasks, and proficiency in Microsoft Office Suite. We are looking for a proactive leader who can effectively problem-solve, manage conflict, and champion a culture of continuous improvement, upholding the highest ethical standards in a complex and evolving healthcare landscape.

Job Requirements

Required

• High School Graduate or equivalent and 3 years related experience in a clinic/physician office is , upon hire and

Preferred

• Technical School Specialized or technical training from a college or technical school for coding, medical assistant or coding certification , upon hire
• Basic Life Support - CPR, upon hire

Where You'll Work

From primary to specialty care, as well as walk-in and virtual services, CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.