Clinic Supervisor - Non Licensed

HCA Healthcare; Gainesville (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Comprehensive medical benefits

401(k) with match

Education support

Paid time off programs

Job summary

HCA Healthcare in Gainesville is seeking a Clinic Supervisor (Non-Licensed) to lead a team providing quality patient care. The ideal candidate will have at least 3 years of experience in a medical office, particularly within Primary Care, and must excel in front-office operations.

This role offers full-time hours with excellent benefits, emphasizing a hands-on approach to supervision and efficient care delivery. The company prides itself on teamwork and support within a meaningful healthcare environment.

Qualifications

• Minimum of one year experience in a medical office or clinical setting.
• Previous supervisory experience is preferred.

Responsibilities

• Establish and implement goals and objectives for the clinic.
• Train and supervise departmental personnel.
• Resolve problems to ensure compliance with regulations.
• Monitor and control clinical expenditures.
• Maintain confidentiality and adhere to the Code of Conduct.

Skills

Patient scheduling

Insurance verification

Customer service

Team leadership

Communication skills

Education

No education requirements

Job description

Job Summary And Qualifications

Full time (Monday - Friday, day shift), no nights, no on-call, no weekends, no holidays.

Seeking a Clinic Supervisor (Non‑Licensed) who provides leadership expertise to ensure all patients receive high quality, efficient care. We are an amazing team that supports each other and we look for a phenomenal addition who shares our view that patient care is meaningful.

The ideal candidate will have 3+ years of experience in a medical office setting, preferably within Primary Care, with a strong understanding of front‑office operations and team leadership.

Knowledge, Skills, and Abilities

• Experience managing or supporting day-to-day operations of a medical office
• Proficient in patient scheduling, insurance verification, authorizations, referrals, and medical records processing
• Working knowledge of coding, charge entry, and insurance billing/payment processes
• Strong customer service and patient relations skills
• Ability to oversee and manage front office workflows and administrative functions
• Experience training and onboarding staff
• Excellent communication and organizational skills

Additional Qualifications

We are seeking a hands‑on, functional supervisor who leads by example and actively supports the team by performing front‑office duties such as check‑in, check‑out, and phone coverage as needed.

What you will do in this role

• Helps establish/implement goals, objectives, policies, procedures, and systems for the assigned clinic areas.
• Participates in the development and implementation of clinical plans.
• Trains/orients and supervises departmental personnel. Responsible for work assignments and daily operations.
• May assist with selection/hiring, evaluating performance and recommending pay increases, promotions, or disciplinary action.
• Resolves problems to ensure compliance with regulations and standards.
• Helps fiscal management and other administrative staff develop/implement cost‑effective policies and procedures for all clinical areas, which may include billing, insurance, fee schedules, credit/collections, purchasing, and space planning.
• Monitors and controls clinical expenditures to remain within budget.
• Serves as a liaison between clinic and external agencies.
• Works with medical staff to ensure quality patient care and services are provided.
• Participates in professional development activities to keep current health care trends and practices.
• Maintains the strictest confidentiality and privacy.
• Perform related work as required.
• Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”.

What Qualifications you will need

Education

No education requirements.

Experience

Minimum of one year of experience in a medical office, acute care, or clinical outpatient setting is required. Previous supervisory experience in a clinical setting is preferred.

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long‑ and short‑term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Note: Eligibility for benefits may vary by location.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.