Fleet Operations & Finance Supervisor

CEI Fleet Collision and Safety; Minneapolis (MN); On-site; USD 75,500 - 103,840; Full time

Benefits offered by this job

Annual incentive program

Health insurance

Retirement savings plans

Job summary

Element Fleet Management in Hopkins, MN is seeking a Supervisor, Capping Operations to lead a team responsible for vehicle capitalization, vendor payments, taxation, billing accuracy, and client support.

You will drive operational excellence through coaching, workload management, SLA attainment, and cross-functional collaboration while maintaining financial integrity in high-volume asset acquisition operations. Leadership and Excel/ERP experience are essential.

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• 5+ years of progressive experience in Finance Operations, Accounts Payable, or Vehicle Acquisition.
• 2+ years of leadership or supervisory experience.
• Strong knowledge of accounting principles, financial reconciliations, vendor payment processes, taxation, and financial controls.
• Experience leading operational teams in a high-volume transactional environment.
• Advanced Excel proficiency and experience managing operational metrics and service levels.

Responsibilities

• Lead, coach, develop, and manage a team of Capping Associates and Analysts with performance expectations and career development.
• Oversee daily operations, including workload balancing, queue management, case management, metrics, SLA attainment, aging management, and escalation resolution.
• Provide operational oversight of complex billing, taxation, capitalization, payment, VIN, registration, and financial reconciliation issues requiring cross-functional collaboration.
• Drive operational excellence by identifying trends, analyzing performance metrics, implementing process improvements, and supporting automation initiatives.
• Update SOPs, participate in system testing, and ensure standardization across the team.
• Build partnerships with Acquisitions, Vehicle Processing, Supplier Services, Accounting, AP, Tax, IT, and external vendors to resolve issues and support initiatives.
• Ensure accurate capitalization of vehicle assets, vendor payments, taxation, billing integrity, and financial controls.
• Achieve departmental service levels while balancing quality, productivity, compliance, and employee engagement.
• Manage performance, hiring/onboarding, coaching, workforce planning, and succession planning.
• Serve as the primary escalation point for complex operational issues.

Skills

Leadership

Finance operations

Accounts Payable

Excel proficiency

Service Cloud

Education

Bachelor's degree in Business/Finance/Accounting/Operations

Tools

Service Cloud

ERP systems

Workflow automation

Job description

Get started on an exciting career at Element! Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.

About the Role

We’re looking for an experienced people leader to join our team as Supervisor, Capping Operations. In this role, you will lead a team of Capping Associates and Analysts responsible for vehicle capitalization, vendor payment processing, financial reconciliation, taxation, billing accuracy, and client support. You will ensure operational excellence through effective people leadership, workload management, quality oversight, compliance, stakeholder collaboration, and continuous process improvement. You will maintain service-level commitments and financial integrity across vehicle acquisition operations.

What You’ll Do

• Lead, coach, develop, and manage a team of Capping Associates and Analysts by establishing performance expectations, conducting coaching sessions, performance reviews, career development, and workforce planning while fostering a culture of accountability and continuous improvement.
• Oversee daily operations, including workload balancing, queue management, Service Cloud case management, production metrics, SLA attainment, aging management, and escalation resolution to ensure timely and accurate completion of vehicle capitalization activities.
• Provide operational oversight of complex billing, taxation, capitalization, payment, VIN, registration, and financial reconciliation issues requiring advanced judgment, cross-functional collaboration, and decision making.
• Drive operational excellence by identifying trends, analyzing performance metrics, implementing process improvements, supporting automation initiatives, updating SOPs, participating in system testing, and ensuring standardization across the team.
• Build strong partnerships with Acquisitions, Vehicle Processing, Supplier Services, Accounting, Accounts Payable, Tax, IT, Client Success, vendors, and external partners to resolve operational issues, improve end-to-end processes, and support strategic initiatives.
• Ensure accurate capitalization of vehicle assets, vendor payments, taxation, billing integrity, and financial controls.
• Achieve departmental service levels while balancing quality, productivity, compliance, and employee engagement.
• Manage performance, hiring and onboarding, coaching and development, workforce planning, employee engagement, performance calibration, quality oversight, and succession planning.
• Serve as the primary escalation point for complex operational issues.

Basic Qualifications

• Bachelor's degree in Business, Finance, Accounting, Operations, or related field, or equivalent experience.
• 5+ years of progressive experience in Finance Operations, Accounts Payable, Accounting, Fleet Operations, or Vehicle Acquisition.
• 2+ years of leadership or supervisory experience.
• Strong knowledge of accounting principles, financial reconciliations, vendor payment processes, taxation, and financial controls.
• Experience leading operational teams in a high-volume transactional environment.
• Advanced Microsoft Excel proficiency and experience managing operational metrics and service levels.

Preferred Qualifications

• Fleet Management industry experience.
• Lean Six Sigma certification.
• Experience with Service Cloud, ERP systems, workflow automation, or business process improvement.
• Change management experience.
• Project management experience.
• Strong analytical and data interpretation skills.

Location: Hopkins Compensation

The hiring base salary range for this position is $75,500 - $103,840 annually. This range represents the Company’s good‑faith estimate of the expected base salary at the time of posting. Salary ranges may vary based on the geographic location where the work is performed. The salary range listed in this posting applies only to the location identified. Actual compensation will be determined based on several factors, including the successful candidate's qualifications, knowledge, skills, experience, internal pay equity, and relevant market data.

In addition to base salary, eligible employees may participate in annual incentive programs, including bonuses, commissions, or other incentive compensation, as applicable to the role. Element also offers a comprehensive benefits package, which may include health insurance, tuition reimbursement, and retirement savings plans.

What’s in it for You

• A culture of innovation, empowerment, decision-making, and accountability
• Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
• Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)

Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging.

We are pleased to consider all qualified applicants for employment without regard to race, color, religion, genetic information, sex, gender identity, sexual orientation, age, marital status, family status, ancestry, national origin, citizenship, physical or mental disability, veteran status, military obligations or any other characteristic protected by federal, state and local laws.

Disability-related accommodations during the application and interview process are available upon request.

Element Fleet Management also uses AI‑assisted tools to help screen and assess applications. These tools analyze information you provide (for example, your rēsumē and screening responses) to identify job‑related skills, qualifications, and experience. AI outputs do not by themselves determine whether you advance or receive an offer – they assist recruiters and hiring managers.

Final hiring decisions are made by people.

Know Your Rights: Workplace discrimination is illegal.

Element Fleet Management (TSX: EFN) is the largest publicly traded pure‑play automotive fleet manager in the world. As a Purpose‑driven and client‑centric company, we deliver value through scalable, sustainable, and technology‑enabled fleet and mobility solutions.

Through the Element‑Arval Global Alliance, we operate in over 50 countries, supporting clients across North America, Australia, New Zealand, Ireland, and beyond. Our global reach is further extended by Autofleet, our technology platform accelerating the modernization of our digital capabilities.

Element delivers end‑to‑end solutions to our clients—from vehicle acquisition and maintenance to EV integration, route optimization, risk management, and remarketing.

Our People Drive Our Success At Element, our success begins with you. Inspired by our Purpose to Move the world through intelligent mobility—and guided by our Values: We are always a force for good, We are experts defining the future of mobility and We are driven by client success. Everyday, our team members deliver on our Purpose and our Values for each other, our communities and our clients. It’s our commitment to how we work, grow and put our clients at the heart of everything we do.