SUPERVISOR - CAGE OPERATIONS

Hard Rock Hotel & Casino Ottawa; Tampa (FL); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Benefits package

Job summary

Seminole Gaming in Florida is seeking a cashiering supervisor to oversee daily cashiering operations and ensure compliance with regulatory requirements.

You will manage cage inventories, address customer concerns, and ensure accurate handling of cash and chips. The role requires supervisory experience and proficiency with department software in a fast-paced casino environment.

Qualifications

• High school diploma or GED required with 1–2 years related experience or equivalent.
• 1 year of cage, banking or cashiering experience and 1 year supervisory experience.
• Ability to perform basic arithmetic including fractions and decimals.
• Ability to compute interest, commission and percentages relevant to the role.
• Proficiency with department specific computer programs and strong communication.

Responsibilities

• Supervise direct cashiering functions.
• Adhere to Seminole Tribe policies and procedures.
• Manage cage inventory (Chip Bank, Main Bank, Marker Bank, Vault, Kiosk, Jackpot, Poker Cage).
• Address customer concerns and ensure regulatory requirements are met.
• Interview, hire, train, schedule, appraise and supervise staff.
• Maintain a clean, safe work environment and promote positive relations.
• Perform additional related duties as assigned.

Skills

Interpersonal skills

Communication skills

Mathematical ability

Supervisory experience

Proficiency with department software

Education

High school diploma or GED

Job description

Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

This position is responsible for the direct supervision of cashiering functions.

Essential duties include, but are not limited to

• Must adhere to the Seminole Tribe's Policies and Procedures

• Manages cage inventory to include Chip Bank, Main Bank, Marker Bank, Vault, Kiosk, Jackpot, and Poker Cage

• Deals directly with customer concerns/complaints as required within jurisdiction

• Ensures all regulatory requirements are followed

• Interviews, hires, trains, schedules, appraises and supervises all directly assigned personnel

• Promotes positive public/employee relations at all times

• Maintains a clean, safe, hazard-free work environment within area of responsibility

• Performs all other related and compatible duties as assigned

QUALIFICATIONS

• High school diploma or GED required as well as one (1) to two (2) years of related experience or an equivalent combination of education and experience

• Must also have one (1) year of cage, banking and/or cashiering experience, and one (1) year of supervisory experience

• Ability to add, subtract, multiply and divide by fractions, whole numbers, and decimals

• Ability to calculate interest, commission, and percentages as it applies to job functions.

• Must have excellent interpersonal skills to effectively work with staff as well as patrons. Required to become proficient with department specific computer programs

• Must also have strong communication and interpersonal skills

Work Environment

• Duties and responsibilities are typically performed in the back of house of the casino, which can be fast-paced with excessive noise. Also, there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.

• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or movea minimum of40pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

Native American Preference Policy

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Employment Process

Seminole Gaming's employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check
• Drug Screen

Disclaimer

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments)

The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.