Supervisor - Cafeteria

ServiceSource Inc; North Carolina; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health coverage

Disability and Life insurance

403(b) Retirement plan

Flexible Spending and Health Savings

Employee Assistance Program

Tuition Assistance

Paid time off

Job summary

ServiceSource Inc. seeks a Food Service Supervisor at Fort Bragg to lead daily sanitation and dining operations, mentor staff, and uphold high standards essential to military readiness and mission success.

The role emphasizes strong customer service, sanitation expertise, teamwork, and clear communication. It requires a HS diploma or GED and a background check. This is a full-time, on-site position with benefits for eligible employees.

Qualifications

• Must have strong customer service skills and sanitation knowledge.
• Organized, self-directed team player with good communication.
• Experience in food service is preferred (1 year).
• Willingness to obtain required background check.

Responsibilities

• Lead daily sanitation and food service operations at Fort Bragg.
• Mentor staff and ensure adherence to company rules and safety standards.
• Inspect dining areas and equipment, and manage supplies.
• Train staff on rehabilitation and accommodation needs as applicable.
• Coordinate breaks and shift coverage during peak hours.

Skills

Customer service

Sanitation knowledge

Team player

Effective communication

Education

HS Diploma/GED

Criminal background check

Job description

Serve those who serve our country. As a Food Service Supervisor at Fort Bragg, you will lead daily sanitation and food service operations, mentor staff, and uphold the high standards essential to supporting military readiness and mission success. Make an impact by joining ServiceSource, a champion for people with disabilities.

ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities.

Primary Duties

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

• Inspect facility (with off-going shift leader if needed) using Shift Leader Check List, and Dining Facility Manager Inspections for discrepancy corrections.
• Inspect all employees reporting to work for complete uniform requirements as prescribed in company rules.
• Assist in areas where needed, but not to the extent to limit monitoring the overall operation.
• Monitor service areas, dining room, ware-washing, and pot and pan areas prior to, during and after meals for correct techniques, cleaning schedules and tasks.
• Provide support and training to identify individuals in need of specific rehabilitation training, accommodation, or assistance to adequately perform the Food Service Worker duties.
• Perform other related duties as assigned.
• Unlock storage and supply cabinets and secure same for each particular shift.
• Notify supervisor immediately of malfunctioning, inoperative, unsafe, or hazardous equipment cleaned or used by contract personnel.
• Receive, document and pass on all information to subordinate staff pertinent to job performance.
• Utilize available manpower to the fullest extent during peak hours and employee breaks.
• Assign employee breaks at and replaces absent employees for their particular shift.
• Issue supplies and cleaning materials to subordinate staff.

Additional Responsibilities

Unlock storage and supply cabinets and secure same for each particular shift. Notify supervisor immediately of malfunctioning, inoperative, unsafe, or hazardous equipment cleaned or used by contract personnel. Receive, document and pass on all information to subordinate staff pertinent to job performance. Utilize available manpower to the fullest extent during peak hours and employee breaks. Assign employee breaks at and replaces absent employees for their particular shift. Issue supplies and cleaning materials to subordinate staff.

Qualifications

Education, Experience, and Certification(s)

• High School Diploma or general equivalency diploma (GED) required.
• 1 year of food service-related experience preferred.
• Must submit to and pass a Criminal Background Check, required.

Knowledge, Skills, and Abilities

• Must be a well‑organized, self‑directed individual and an effective team player.
• Requires strong customer service skills.
• Must have thorough knowledge of sanitation, conducting training, security, customer relations, safety and accident prevention, and equipment maintenance.
• Requires strong interpersonal skills and the ability to communicate effectively both verbally and in writing.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee may occasionally lift or move products and supplies up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of the job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate to loud.

What We Offer – for Benefit Eligible Employees

• Health coverage for you and your family through Medical, Dental, and Vision plans.
• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre‑tax dollars.
• To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.
• A generous paid time‑off program in which the benefits increase based on your tenure with the company.

We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person’s race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class.

We are an E-Verify Employer and a drug‑free workplace. Pre‑employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT: The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

ServiceSource is a 501(c)(3) organization with programs and operations in more than a dozen states and the District of Columbia. ServiceSource has affiliate organizations in Delaware, Florida, North Carolina, Utah and Virginia. Collectively, the organization serves more than 35,000 individuals with disabilities annually through a range of innovative and valued employment, training, habilitation, housing and other support services. Our proven collaborative approach helps foster a community where individuals with disabilities can succeed and thrive. Strategic partnerships with local community businesses, government entities and nonprofits help bridge the gaps for individuals with disabilities, creating sustainable opportunities that benefit the entire community and result in greater independence for the individual.