Supervisor - Beverage Casino

Bally's Corporation; Dover (DE); On-site; USD 28,000 - 33,000; Full time

Job summary

Bally's Corporation in Dover, DE is seeking a Beverage Supervisor to lead daily beverage operations across casino floor and bar outlets. You will manage staffing, monitor budgets, ensure safety and alcohol compliance, and train staff to uphold service standards.

Starting compensation is $20.00 per hour. Weekend, holiday, and night shifts required. ABC certification and DE Service License are mandatory.

Qualifications

• 2 years supervisory experience preferred.
• 2 years high-volume beverage operation experience preferred.
• ABC certification required at time of hire.
• DE Service License required.
• Must possess good oral and written communication skills.
• Must be able to speak, read and write English.
• Must present an overall professional appearance.
• Must be able to solve problems and deal with a variety of situations.

Responsibilities

• Conduct daily pre-shift meetings with staff and set goals.
• Maintain staffing levels for casino floor and bars.
• Manage bar par levels, liquor requisitions, and inventories.
• Assist with budget monitoring for payroll, sales, liquor, and supplies.
• Train new hires and conduct quarterly trainings.
• Prepare daily server evaluations for speed of service and policies.
• Ensure compliance with safety and alcohol policies daily.
• Ensure staff card under-30 for cigarettes and liquor.
• Complete payroll and attend meetings as assigned.
• Oversee staff evaluations and discipline when needed.

Skills

Communication skills

Leadership

Customer service

Problem solving

Math skills

Microsoft Office

English proficiency

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Responsibilities:

• Conducts daily pre-shift meetings with cocktail servers and bartenders, setting daily expectations to include events, safety concerns, and department goals.
• Maintains appropriate staffing levels for casino floor & bars.
• Maintains all bar par levels, submits liquor requisitions, stocks inventory, and assists with special events and banquets.
• Assists Beverage Manager with monitoring established budget for payroll, sales, liquor, and supplies.
• Ensures proper training for all new hires and conducts quarterly training for all department employees.
• Prepares daily server evaluations on cocktail servers and bartenders to ensure speed of service and adherence to alcohol policies.
• Ensures proper bar displays with current sponsor and/or partner products.
• Ensures that workplace hygiene, occupational health, safety, and security procedures are followed daily.
• Ensures "safe serving of alcohol" practices are communicated with the cocktail servers and bartenders, to include over-serving and terminating service to guests if necessary.
• Ensures staff is carding anyone under the age of 30 for cigarettes and liquor.
• Responsible for Beverage Department compliance with all company procedures and policies on assigned shift and attending all company classes and meetings.
• Updates cost transfers and liquor spill sheets weekly.
• Completes payroll on assigned shift.
• Monitors proper security procedures of all alcohol in F&B outlets.
• Holds subordinates accountable for established performance expectations.
• Motivates staff; provides advice and guidance as appropriate.
• Interviews, selects, hires, and retains superior employees.
• Coaches, and counsels subordinate employees
• Oversees and ensures the timely completion of employee evaluations.
• Conducts training with subordinates, both formally and informally
• Issues discipline and terminates employees as appropriate.
• Completes timely evaluations for subordinates.
• Rewards and recognizes superior performers.
• Oversees and ensures that employees work safely and follow all safety rules.
• Performs other duties as assigned
• Assists in other F&B outlets as directed

Competencies:

• High school diploma, GED or equivalent work experience required
• 2 years of supervisory experience preferred.
• 2 years high volume beverage operation experience preferred
• Must be ABC certified at time of hire.
• Must possess good math skills
• Must possess computer proficiency with Microsoft Office software
• Must possess good oral and written communication skills
• Must possess good customer service and leadership skills
• Must be able to solve problems and deal with a variety of situations
• Must present an overall professional appearance
• Must be able to speak, read and write English.

Work Environment:

• Must be available to work weekends, holidays, and nights as scheduled

Additional Benefits:

• Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions

Starting Compensation:

• $20.00/hr

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Experience

• 2 years: High volume beverage operation experience preferred (preferred)
• Must possess computer proficiency with Microsoft Office software (required)
• Must possess good oral and written communication skills (required)
• Must be able to solve problems and deal with a variety of situations (required)
• Must be able to speak, read and write English (required)

Licenses & Certifications

• ABC Certification (required)
• DE Service License (required)

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.