Software Delivery Supervisor

Testa Search Partners; Orlando (FL); Remote; USD 90,000 - 115,000; Full time

Job summary

A leading company is seeking a Software Delivery Supervisor for a remote, full-time role. This position involves overseeing software delivery projects, managing resources, and providing technical guidance while leading a team. The ideal candidate will have strong project management skills and experience in software delivery methodologies.

Qualifications

• 3+ years of experience in technical software delivery or project management.
• 1+ year in a leadership/supervisory role.

Responsibilities

• Lead and manage the software delivery lifecycle.
• Provide hands-on technical guidance during software configuration.
• Supervise a team of Delivery Consultants.

Skills

Communication

Project Management

Leadership

Technical Proficiency

Education

Bachelor’s degree in information systems

Bachelor’s degree in engineering

Bachelor’s degree in computer related field

Tools

Jira

MS Project

Smartsheet

Job description

The Software Delivery Supervisor is a remote, full-time role responsible for overseeing the day-to-day execution of software delivery projects, ensuring projects are completed on time, within scope, and meet the highest quality standards. Acting as a critical link between technical delivery teams and stakeholders, the Supervisor provides technical guidance, manages resource allocation, and drives continuous improvement initiatives. This position is hands-on and supervisory - actively participating in project delivery while also leading a team of delivery consultants.

Project and Resource Management

\- Lead and manage the software delivery lifecycle from project initiation through closure.

\- Actively participate in cross-functional meetings, including project kickoffs, status reviews, and customer update sessions, to ensure alignment, share progress, and support collaborative decision-making

\- Create and maintain project plans, timelines, and manage resource allocations.

\- Track and report on project status, adjusting plans as necessary to meet milestones.

Technical Leadership

\- Provide hands-on technical guidance to the team during software configuration, testing, and documentation activities.

\- Review project deliverables for quality, completeness, and adherence to technical standards.

\- Stay current with emerging technologies and software development best practices.

Team Supervision and Development

\- Supervise a team of Delivery Consultants, providing mentorship, coaching, and performance feedback.

\- Monitor work assignments, utilization rates, and career development of team members.

\- Foster a collaborative and accountable team environment.

Communication

\- Act as a secondary point of contact for clients and key internal stakeholders during delivery phases.

\- Communicate project status, risks, challenges, and solutions.

\- Support pre-sales efforts through creation of technical scopes and level-of-effort estimates.

Quality Assurance and Risk Management

\- Implement and enforce best practices for configuration, documentation, and software testing.

\- Identify project risks early and develop effective mitigation strategies. Ensure all deliverables meet contractual obligations and internal quality standards.

Budget and Cost Control

\- Monitor budgets and financial performance.

\- Identify opportunities for cost-effective delivery while maintaining high service quality.

Continuous Improvement

\- Drive continuous improvement initiatives across project delivery processes, templates, tools, and team collaboration practices.

\- Gather feedback from project retrospectives to refine delivery methodologies. Documentation

\- Ensure thorough documentation of technical specifications, configuration changes, test plans, user manuals, and project artifacts.

Skills, Qualifications, and Competencies

\- Bachelor’s degree in one of the following fields: information systems, engineering, or computer related field or equivalent work related experience.

\- Experience working with customized software products or within a custom software development environment.

\- Basic knowledge of XML and SQL a plus

\- 3+ years of experience in technical software delivery, consulting, or project management, with 1+ year in a leadership/supervisory role.

\- Strong understanding of software development methodologies including Agile, Scrum, or Kanban.

\- Technical proficiency with C#, Java, Delphi, SQL databases, web and mobile development platforms, and GIS systems (ESRI preferred).

\- Strong project management skills, with proficiency in project tracking tools (e.g., Jira, MS Project, Smartsheet).

\- Exceptional communication and interpersonal skills to work effectively with both technical teams and non-technical stakeholders.

\- Basic knowledge of Oracle or SQL Server

\- Strong ability to interact effectively with customers and team members

\- Ability to travel as often as necessary to meet the goals and objectives of the position (up to 5 days/month).