Supervisor Admissions Weekend Nights-Rotating Weekends

Montrose Behavioral Health Hospital; Chicago (IL); On-site; USD 52,000 - 68,000; Full time

Job summary

Montrose Behavioral Health Hospital is seeking an Admissions Supervisor to oversee the nightly admissions team in Chicago, IL. The role includes managing call referrals, scheduling assessments, verifying benefits, and ensuring smooth patient flow while maintaining a focus on safety and compassionate care.

You will supervise admission staff, coordinate with the business office for financial counseling, and ensure EMTALA compliance where applicable.

Qualifications

• Master's degree in a social services field or RN required.
• Two or more years in a healthcare admissions role.
• One or more years supervisory experience.
• Licensure (LPC, LMSW, etc.) required.

Responsibilities

• Supervise nightly admissions operations and staff.
• Prioritize admissions based on patient needs and capacity.
• Coordinate with the business office for timely financial counseling.
• Complete EMTALA logs for admissions where applicable.
• Serve as a preceptor for new admission team members.
• Report shift challenges to Admissions leadership.
• Maintain a positive, empathetic, and professional attitude toward customers.

Skills

Supervisory experience

Admissions

Healthcare administration

CPR certification

EMTALA knowledge

Communication

Education

Master's degree in social services

RN license

LPC/LMSW licensure

Tools

EHR systems (Epic)

Billing/financial counseling software

Job description

We are currently seeking an Admissions Supervisor to join oversee our night shift team at Montrose Behavioral Health Hospital. Our mission is to deliver personalized care to individuals experiencing mental health disorders and co-occurring substance use issues.

Our comprehensive continuum of care offers the community a range of effective behavioral health treatment options. We provide premier inpatient services for children ages 5-12, adolescents ages 13-17, adults 18 and older, and seniors 55 and older. In addition, we offer outpatient programs for both adolescents and adults.

Purpose Statement

Supervise the nightly operations of patient intake and/or admissions, which may include call and referral management, scheduling of assessments and admissions, completion of benefit verification, and prioritization of completion of all precertification's.

Hours 9pm-7am Every Other Weekend

MUST BE COMFORTABLE WORKING AND WALKING BETWEEN BOTH BUILDINGS

Essential Functions

• For assigned shift will plan, assign, supervise, perform required duties to ensure patient safety and the efficiency of the department.
• Prioritization of potential admissions, considering patient needs and the facility's capability and capacity to meet that need in the most appropriate and manner.
• Knowledge of milieu management.
• Knowledge of appropriate clinical assessment, diagnoses, and interventions with patients.
• Coordination with the business office to ensure that timely and accurate financial counseling of patients occurs when appropriate.
• Provide guidance and direction to staff and encourage/build mutual trust, respect and cooperation among team members.
• Ensure that EMTALA log, if applicable, is completed for each patient seen by admissions.
• Participate in staff training by serving as a preceptor for new admission team employees.
• Report shift challenges promptly to AOC, Admissions Manager or Admissions Director.
• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

Other Functions

• Perform other functions and tasks as assigned.

Education/Experience/Skill Requirements

• Master's degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN.
• Two or more years' experience in a healthcare admissions role required.
• One or more years' supervisory experience required.
• Must have licensure- LPC, LMSW etc

Licenses/Designations/Certifications

• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility.

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.

AHMKT