Supervisor - Admissions Acute

Covington Behavioral Health; Covington (LA); On-site; USD 62,000 - 80,000; Full time

Job summary

Covington Behavioral Health Hospital is seeking a compassionate Admissions RN Supervisor to lead the admissions team and coordinate patient intake for adults and adolescents with emotional and behavioral needs.

The role requires supervision of daily admissions activities, collaboration with the business office for financial counseling, and ensuring EMTALA/logs are completed where applicable. FT nights with rotating weekends; benefits provided.

Qualifications

• Master’s degree in a social services field preferred or RN preferred.
• One or more years’ experience in a healthcare admissions role preferred.
• One or more years’ supervisory/lead in a healthcare admissions setting experience preferred.

Responsibilities

• Supervise the daily operations of patient intake/admissions, including call/referral management and scheduling.
• Prioritize admissions based on patient needs and facility capacity.
• Coordinate with the business office for timely financial counseling of patients.
• Provide guidance to staff and foster teamwork and patient safety.
• Ensure EMTALA logs, when applicable, are completed for admitted patients.

Skills

RN license

Admissions experience

Supervisory experience

Education

Master’s degree in social services or RN preferred

Registered Nurse licensure

Job description

Covington Behavioral is seeking a compassionate and skilled Admissions RN Supervisors to lead our admissions team and support individuals and families facing emotional and behavioral challenges.

Schedule: FT Nights with rotating weekends

Covington Behavioral Health Hospital is a licensed 104-bed center that specializes in treating adult and adolescent patients who have been experiencing acute changes in their emotional and mental well-being. Covington provides inpatient treatment to alleviate distress, provide stability, and improve each patient’s ability to live a productive and satisfying life.

At Acadia Healthcare, we offer a comprehensive benefits package including medical, prescription drug plan, flexible spending accounts, health savings accounts, vision, dental, and voluntary short-term and long-term disability coverage. Additionally, our well-being programs encompass employee assistance programs, financial support, tuition reimbursement, and much more.

Purpose Statement

Supervise the daily operations of patient intake and/or admissions, which may include call and referral management, scheduling of assessments and admissions, completion of benefit verification, and prioritization of completion of all pre-certifications.

Essential Functions

• For assigned shift will plan, assign, supervise, and perform preferred duties to ensure patient safety and the efficiency of the department.


• Prioritization of potential admissions, considering patient needs and the facility’s capability and capacity to meet those needs appropriately manner.


• Knowledge of milieu management.


• Knowledge of appropriate clinical assessment, diagnoses, and interventions with patients.


• Coordination with the business office to ensure that timely and accurate financial counseling of patients occurs when appropriate.


• Provide guidance and direction to staff and encourage/build mutual trust, respect, and cooperation among team members.


• Ensure that EMTALA logs, if applicable, is completed for each patient seen by admissions.


• Participate in staff training by serving as a preceptor for new admission team employees.


• Report shift challenges promptly to AOC, or Admissions Director.


• Demonstrate a positive, empathetic, and professional attitude toward customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

Other Functions

• Perform other functions and tasks as assigned.

Education/Experience/Skill Requirements

• Master’s degree in a social services field preferred or RN preferred.


• In some states, may also be a registered nurse, in which case, an associate's or bachelor's degree in nursing is required.


• One or more years’ experience in a healthcare admissions role preferred.


• One or more years’ supervisory/lead in a healthcare admissions setting experience preferred.

Licenses/Designations/Certifications

• CPR and de-escalation/restraint certification preferred (training available upon hire and offered by facility).


• First aid may be preferred based on state or facility.

Additional Regulatory Requirements

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs, or technological developments) dictate.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

AHMKT