Admissions Manager Full Time

Acadia Healthcare; Salem (VA); On-site; USD 50,000 - 66,000; Full time

Benefits offered by this job

Monthly drawings

Monthly events

Monthly snacks/treats

Employee of the Month/Quarter/Year

Spirit Weeks

Job summary

Acadia Healthcare, a leader in behavioral health services in the Salem, VA area, seeks an experienced Admissions Manager to oversee referrals, intake, admissions and preauthorization activities. The role emphasizes staff leadership, adherence to patient rights, and coordination with financial counseling.

Qualified candidates hold a bachelor’s in a social services field, with 4+ years in admissions and CPR/de-escalation certification.

Qualifications

• Bachelor’s degree in a social services field required.
• Four+ years’ experience as an admissions manager or in admissions capacity.
• CPR and de-escalation/restraint certification required.

Responsibilities

• Oversee the daily referral, intake, admissions and preauthorization process for incoming patients.
• Organize, plan and direct work assignments for Admissions staff.
• Provide staff management including hiring, development, training, performance management and communication to ensure effective and efficient department operation.
• Supervise and monitor personnel adherence to established Admissions criteria and ensure proper documentation of approvals/denials.
• Adhere to Patient Rights and ensure Admissions staff comply, and act as liaison on difficult cases.
• Ensure compliance with front-end financial processes, benefit verification and prior authorization per Acadia policy.

Skills

Staff management

Admissions coordination

Customer service

Education

Bachelor’s degree in a social services field

Master’s degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN is preferred

Four or more years’ experience in admissions management

Job description

Must Have Admissions Experience In Behavioral Health.

Must hold a bachelors degree in a behavioral health field

Pay Range: 50,000-66,000 yr Salary

We have FUN at work!

• Monthly drawings
• Monthly events
• Monthly snacks/treats
• Employee of the Month/Quarter/Year with gifts/treats
• Spirit Weeks and more!

Career Advancement Opportunities Available!

Benefits

Full Time

• Medical (three tiers)
• Dental
• Vision
• STD (employer paid)
• LTD
• Life Insurance (employer paid)
• 401k
• Tuition Reimbursement
• 10 eight-hour Vacation Days
• 24 hours Personal Time
• 6 eight-hour Sick Days
• 6 eight-hour Extended Sick Days
• Paid holidays (if you work the holiday or not!)
• 1.5x your hourly rate for working a recognized holidays

Criminal History

We’re licensed through the Department of Behavioral Health and Development Services, which means we follow their standards for criminal history and hiring criteria. If you have a criminal history, please review the barrier crimes to ensure that you’re eligible for employment at our facility.

https://dbhds.virginia.gov/wp-content/uploads/2023/01/Attachment-2-Barrier-Crimes-01_23.pdf

Purpose Statement

Supervise, plan, coordinate, and organize day-to-day activities that will enhance effectiveness of the Admission Department. Coordinate referrals and ensure smooth admissions processing for referral sources, families, staff and patients.

Essential Functions

• Oversee the daily referral, intake, admissions and preauthorization process for incoming patients.
• Organize, plan and direct work assignments for Admissions staff.
• Provide staff management to including hiring, development, training, performance management and communication to ensure effective and efficient department operation.
• Supervise and monitor personnel adherence to established Admissions criteria and ensures that appropriate documentation of approval/denial occurs.
• Adhere to established Patient Rights and ensures the Admissions staff comply.
• Act as an intermediary on difficult cases, keep leadership team informed of the status of problematic situations.
• Ensure compliance with front-end financial processes to include benefit verification, financial counseling, and completion or prior authorization of each patient per Acadia policy and facility process.
• Maintain knowledge or milieu management.
• Ensure that FTE utilization in Admissions falls within fiscal guidelines, but also ensures patient safety and admission efficiencies.
• Provide staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation.
• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

Other Functions

• Perform other functions and tasks as assigned.

Education/Experience/Skill Requirements

• Bachelor’s degree in a social services field required.
• Master’s degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN is preferred.
• Four or more years’ of experience as an admissions manager or in another admissions capacity. May be required based on State licensure requirements.

Licenses/Designations/Certifications

• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility.

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

MTRGS