Supervisor - Admissions Acute

Acadia Healthcare; Covington (LA); On-site; USD 90,000 - 120,000; Full time

Job summary

Covington Behavioral Health Hospital seeks an Admissions RN Supervisor to lead the admissions team and coordinate intake for adults and adolescents with emotional and behavioral needs. The role requires strong supervision, clinical assessment, and collaboration with the business office for financial counseling.

The position emphasizes patient safety, empathy, and efficient operations, with a schedule of FT Nights and rotating weekends. Prior experience in healthcare admissions is preferred.

Qualifications

• Master’s degree in a social services field preferred, or RN licensure.
• RN with associate's or bachelor's in nursing also acceptable.
• 1+ year experience in healthcare admissions.
• 1+ year supervisory/lead experience in admissions.

Responsibilities

• Supervise daily operations of patient intake/admissions, including call and referral management and scheduling.
• Plan, assign, supervise, and perform duties to ensure patient safety and department efficiency.
• Prioritize admissions based on patient needs and facility capacity.
• Provide guidance and direction to staff, fostering teamwork and trust.

Skills

Supervisory

Admissions

Communication

De-escalation

Education

Master’s degree in social services

RN licensure (associates/bachelor’s)

Job description

Overview

Covington Behavioral is seeking a compassionate and skilled Admissions RN Supervisorsto lead our admissions team and support individuals and families facing emotional and behavioral challenges.

Schedule: FT Nights with rotating weekends

Covington Behavioral Health Hospital is a licensed 104-bed center that specializes in treating adult and adolescent patients who have been experiencing acute changes in their emotional and mental well-being. Covington provides inpatient treatment to alleviate distress, provide stability, and improve

each patient’s ability to live a productive and satisfying life.

At Acadia Healthcare, we offer a comprehensive benefits package including

• medical
• prescription drug plan
• flexible spending accounts
• health savings accounts
• vision
• dental
• voluntary short-term and long-term disability coverage
• employee assistance programs
• financial support
• tuition reimbursement
• much more

PURPOSE STATEMENT:

Supervise the daily operations of patient intake and/or admissions, which may include call and referral management, scheduling of assessments and admissions, completion of benefit verification, and prioritization of completion of all pre-certifications.

Responsibilities

ESSENTIAL FUNCTIONS:

• For assigned shift will plan, assign, supervise, and perform preferred duties to ensure patient safety and the efficiency of the department.

• Prioritization of potential admissions, considering patient needs and the facility’s capability and capacity to meet those needs appropriately manner.

• Knowledge of milieu management.

• Knowledge of appropriate clinical assessment, diagnoses, and interventions with patients.

• Coordination with the business office to ensure that timely and accurate financial counseling of patients occurs when appropriate.

• Provide guidance and direction to staff and encourage/build mutual trust, respect, and cooperation among team members.

• Ensure that EMTALA logs, if applicable, is completed for each patient seen by admissions.

• Participate in staff training by serving as a preceptor for new admission team employees.

• Report shift challenges promptly to AOC, or Admissions Director.

• Demonstrate a positive, empathetic, and professional attitude toward customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Master’s degree in a social services field preferred or RN preferred.

• In some states, may also be a registered nurse, in which case, an associate's or bachelor's degree in nursing is required.

• One or more years’ experience in a healthcare admissions role preferred.

• One or more years’ supervisory/lead in a healthcare admissions setting experience preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• CPR and de-escalation/restraint certification preferred (training available upon hire and offered by facility).

• First aid may be preferred based on state or facility.

ADDITIONAL REGULATORY REQUIREMENTS:

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs, or technological developments) dictate.

We are committed toprovidingequalemploymentopportunitiestoall applicantsforemploymentregardlessofanindividual’scharacteristicsprotected byapplicable state,federalandlocallaws.

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