Supervisor Accident Billing - REMOTE

Ryder System, Inc.; Boston (MA); Remote; USD 59,000 - 90,000; Full time

Job summary

A leading company is seeking a Supervisor for Accident Billing to manage billing processes, oversee team performance, and implement continuous improvement strategies. This remote role requires strong leadership and communication skills, along with the ability to analyze financial metrics and ensure operational efficiency.

Benefits

Health Insurance

Paid Time Off

401(k)

Qualifications

• Experience with RPA is a benefit.

Responsibilities

• Manage Accident Billing team, ensuring accuracy and timeliness.
• Develop strategies for continuous improvement.
• Monitor operational metrics and implement corrective actions.

Skills

Leadership

Time Management

Communication

Problem Solving

Education

Bachelor's Degree

Job description

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Summary

The Accident Billing Supervisor is responsible for managing Accident Billing, Asset Fleet Reduction (AFR) billing, invoice accuracy, financial controls, and financial/operational reporting for both internal and external customers. This position requires managing work analysis and staffing, customer interactions, financial forecasting, quality assurance, and continuous improvement/performance. This role focuses on maintaining steady workflow and productivity, meeting service/productivity standards, resolving operational problems, and identifying business process opportunities.

Experience

Experience with RPA is a benefit.

Essential Functions

1. Manage Accident Billing team, including setting developmental goals, training, and supporting talent development.
2. Ensure billing process accuracy and timeliness, including accidents, ACS closures, unbillable exceptions, AFRs, 3rd Party Billing, Miami Credits validation, revenue validation, and GL monitoring.
3. Develop and implement strategies for continuous improvement related to cost, productivity, and performance.
4. Lead or participate in projects at department, SSC, division, and corporate levels.
5. Monitor operational and performance metrics, analyze variances, and implement corrective actions.
6. Contribute to hiring, performance management, rewards, coaching, and training. Manage work coverage, scheduling, attendance, and payroll.

Additional Responsibilities

1. Recommend improvements to department policies and practices.
2. Ensure work is performed consistently and timely within company policies and procedures.

Skills and Abilities

• Motivates others and provides clear direction.
• Sets priorities effectively.
• Builds professional relationships across all organizational levels.
• Demonstrates leadership, flexibility, and self-drive in a fast-paced environment.
• Highly organized with excellent time management and multi-tasking skills.
• Considers internal and external factors in problem-solving and decision-making.
• Exercises judgment within policies to determine appropriate actions.
• Possesses strong verbal and written communication skills and attention to detail.

Qualifications

• Bachelor's Degree, preferred.

Travel

• Yes, 10-20%.

Additional Information

Salary range: $59,600 - $89,450. Benefits include health insurance, paid time off, and 401(k). Ryder is an Equal Opportunity Employer and a Drug-Free workplace. For application legitimacy, Ryder communicates only from @ryder.com emails and will not ask for payments or banking info during interviews.