Supervisor (04359) - 1100 Armory Drive

Domino's; Franklin (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

Domino's is seeking a senior level operations leader to coach GMs, AMs and crews across multiple stores. You will plan coaching objectives before each visit, deliver targeted feedback, and guide development tracks for store leadership.

You will oversee operational excellence, perform annual appraisals, and coordinate field resources to address gaps. This role drives market development and ties strong performance to growth opportunities.

Qualifications

• Minimum 3 years multi-unit experience in restaurant/retail.
• Experience conducting coaching and mentoring with store leaders.
• Proven ability to identify operational gaps and develop action plans.

Responsibilities

• Plan on‑the‑job coaching objectives before each store visit using store planning tool.
• Provide on‑the‑job coaching of key operations and management skills to GMs, AMs and crew.
• Conduct Annual Performance Appraisals.
• Provide actionable feedback.
• Develop professional development and career mentoring for GMs and AMs.
• Review and analyze store performance to drive operational excellence.
• Coordinate with field support resources for issue resolution.
• Drive local market development through partnerships and community outreach.

Skills

Coaching

Feedback

Leadership

Market development

Education

Bachelor's Degree preferred

Job description

Job Description

Conduct "Pre-planned" Coaching and Mentoring of GMs, AMs and crew

• Plan on‑job coaching objectives before each store visit using store planning tool
• Provide "suggestive" on‑job coaching of key operations and management skills to GMs, AMs and crew
• Provide "positive, constructive, and actionable" feedback
• Provide professional develop and career track mentoring to GMs and AMs

Job Description

Conduct "Pre-planned" Coaching and Mentoring of GMs, AMs and crew

• Plan on‑job coaching objectives before each store visit using store planning tool
• Provide "suggestive" on‑job coaching of key operations and management skills to GMs, AMs and crew
• Conduct Annual Performance Appraisals
• Provide "positive, constructive, and actionable" feedback
• Provide professional develop and career track mentoring to GMs and AMs

Achieve Operational Excellence in all stores using structured approach

• Reinforce execution of key company policies and standards
• Identify and diagnose most important ongoing operational gaps in under performing stores
• Develop formal action plans to resolve gaps
• Coordinate field support resources (Field Trainer, Human Resources, Operations Evaluator) where required

Financial Oversight and Review Meetings

• Review key financial variables as part of store visit "pre-planning"
• Analyze and track key financial/operational data to derive meaningful business insights
• Develop short executive presentations (e.g. MS Excel/Powerpoint) to communicate key trends and results
• Present financial/operational weekly updates during Market Leader and area GM meetings
• Ensure stores are meeting operating plan through the use of P/L reviews and quarterly business reviews.

Take Leadership role in Market Development activities to drive AWUS growth

• Coordinate with Market Leader and field support to develop market business plans
• Drive the development and execution of Local Store Marketing
• Coordinate field support resources (Market Specialists) to execute LSM initiatives
• Empower GMs to take leadership role in executing LSM (e.g. develop relationships in schools, community, etc.)
• Coordinate with Market Leader to identify and pursue "new" AWUS growth opportunities

Qualifications

• Bachelor's Degree preferred
• Minimum 3 years multi-unit experience in restaurant/retail industry
• Experienced in ensuring operational effectiveness for multi-unit organi