Supervisor (01706) - 132 East Main St.

SmartRecruiters, Inc.; Ahoskie (NC); On-site; USD 42,000 - 65,000; Full time

Job summary

SmartRecruiters, Inc. is seeking an energetic Store Assistant Manager to coach and develop General Managers, Assistant Managers, and crew across multiple locations in North Carolina. The role focuses on operational excellence, policy adherence, and leadership development.

You will plan coaching objectives before store visits, provide actionable feedback, and drive local marketing initiatives while reviewing financials to identify key trends for growth.

Qualifications

• Bachelor's Degree preferred.
• Minimum 3 years multi-unit experience in restaurant/retail.
• Experience in ensuring operational effectiveness for multi-unit operations.

Responsibilities

• Lead coaching and mentoring of General Managers, Assistant Managers, and crew.
• Plan on-the-job coaching objectives before each store visit.
• Provide constructive feedback and develop career paths for leaders.
• Conduct annual performance appraisals and track progress.
• Drive operational excellence and adherence to company standards.
• Develop and execute local store marketing and growth initiatives.
• Review financials and communicate key trends to leadership.
• Coordinate field support resources as needed.

Skills

Coaching

Multi-unit leadership

Performance management

Financial analysis

Strategic planning

Market development

Education

Bachelor's Degree

Job description

• Job Category Org: Store Assistant Manager

Job Description

• Conduct "Pre-planned" Coaching and Mentoring of GMs, AMs and crew
• Plan on-the-job coaching objectives before each store visit using store planning tool
• Provide "suggestive" on-the-job coaching of key operations and management skills to GMs, AMs and crew
• Conduct Annual Performance Appraisals
• Provide "positive, constructive, and actionable" feedback
• Provide professional develop and career track mentoring to GMs and AMs
• Achieve Operational Excellence in all stores using structured approach
• Reinforce execution of key company policies and standards
• Identify and diagnose most important ongoing operational gaps in under performing stores
• Develop formal action plans to resolve gaps
• Coordinate field support resources (Field Trainer, Human Resources, Operations Evaluator) where required
• Financial Oversight and Review Meetings
• Review key financial variables as part of store visit "pre-planning"
• Analyze and track key financial/operational data to derive meaningful business insights
• Develop short executive presentations (e.g. MS Excel/Powerpoint) to communicate key trends and results
• Present financial/operational weekly updates during Market Leader and area GM meetings
• Ensure stores are meeting operating plan through the use of P/L reviews and quarterly business reviews.
• Take Leadership role in Market Development activities to drive AWUS growth
• Coordinate with Market Leader and field support to develop market business plans
• Drive the development and execution of Local Store Marketing
• Coordinate field support resources (Market Specialists) to execute LSM initiatives
• Empower GMs to take leadership role in executing LSM (e.g. develop relationships in schools, community, etc.)
• Coordinate with Market Leader to identify and pursue "new" AWUS growth opportunities

Qualifications

• Bachelor's Degree preferred
• Minimum 3 years multi-unit experience in restaurant/retail industry
• Experienced in ensuring operational effectiveness for multi-unit organi