Supervisor

Centra; Westport (CT); On-site; USD 42,000 - 55,000; Full time

Job summary

Centra in Westport is seeking a Supervisor to manage and motivate the team, ensuring the store operates efficiently and delivers the best customer service experience. You will lead by example, set standards for merchandising and rotation, and support staff development.

The ideal candidate will have customer service experience, excellent communication skills, and the ability to thrive in a fast-paced environment while delegating tasks and maintaining a positive workplace culture.

Qualifications

• 2 years of experience in a customer service facing role desirable.
• Excellent communication skills.
• Ability to work as part of a team in a fast-paced environment and to multi-task under pressure.
• Ability to organise work, delegate responsibilities and support team members in the store.

Responsibilities

• Live Centra brand-values: Proud, Energetic, Imaginative, Community-Based.
• Lead by example and encourage teamwork and a positive attitude.
• Set standards for rotation, merchandising and facing off.
• Assist in induction, training and development of employees.
• Deal with customer queries efficiently and professionally per store policy.
• Engage with new initiatives and new ways of working.

Skills

Communication skills

Team leadership

Multi-tasking

Job description

Main purpose of the role:

Manage and motivate your team, ensuring the store operates efficiently and effectively and to provide our customers with the very best customer service experience at all times.

Job Ref

54912

Job Title

Supervisor

Job Type

Full time

Location:

Westport

Salary

On Application

Closing Date For Applications

04-11-2026

Job Description

Main purpose of the role:

Manage and motivate your team, ensuring the store operates efficiently and effectively and to provide our customers with the very best customer service experience at all times.

The Ideal Candidate Will Have/be

• 2 years`experience in a customer service facing role is desirable
• Excellent communication skills
• The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure
• The ability to organise work, delegate responsibilities and support team members in the store.

Main duties:

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
• Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace
• Set the standard for other employees in relation to rotation, merchandising and facing off
• Assist in the induction, training and development of employees
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Engage with new initiatives and embrace new ways of working.