Supervisor

Centra; Westport (CT); On-site; USD 42,000 - 56,000; Full time

Job summary

Centra in Westport is seeking a Supervisor to lead and motivate the store team, ensuring day-to-day operations run smoothly and customers receive excellent service. The role emphasizes building a capable team, delivering consistent customer care, and upholding store standards in a dynamic retail setting.

The successful candidate will develop staff, manage duties, and maintain high service levels while welcoming new initiatives and evolving with the business needs.

Qualifications

• 2 years of customer service experience is desirable.
• Excellent communication skills are required.
• Ability to work in a fast-paced, team environment and multitask.

Responsibilities

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
• Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace
• Set the standard for other employees in relation to rotation, merchandising and facing off
• Assist in the induction, training and development of employees
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Engage with new initiatives and embrace new ways of working.

Skills

Customer service experience

Excellent communication

Teamwork

Multitasking

Organizational skills

Delegation

Job description

Main purpose of the role

Manage and motivate your team, ensuring the store operates efficiently and effectively and to provide our customers with the very best customer service experience at all times.

Job Ref

54663

Job Title

Supervisor

Job Type

Full time

Location

Westport

Salary

On Application

Closing Date For Applications

20-10-2026

Job Description

Main purpose of the role

Manage and motivate your team, ensuring the store operates efficiently and effectively and to provide our customers with the very best customer service experience at all times.

Ideal Candidate Will Have/be

• 2 years`experience in a customer service facing role is desirable
• Excellent communication skills
• The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure
• The ability to organise work, delegate responsibilities and support team members in the store.

Main duties

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
• Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace
• Set the standard for other employees in relation to rotation, merchandising and facing off
• Assist in the induction, training and development of employees
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Engage with new initiatives and embrace new ways of working.