Supervisor

Bowlero; Spring Hill (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plans

401(k) Retirement Plans

Employee Stock Purchase Program

Discounts for Bowling, Boomer's, and Waterpark

Job summary

Bowlero is seeking a Supervisor in Spring Hill, Florida, to lead the team across bowling, arcade, food and beverage, and events. Candidates should bring a solid background in hospitality and the ability to motivate and coach staff in a fast-paced setting.

The role involves maintaining service flow, driving sales through guest engagement, and ensuring operational readiness. What you'll get includes medical benefits, retirement plans, and employee discounts.

Qualifications

• 1 to 2 years of experience in hospitality, food and beverage, retail, or a guest-facing environment.
• Ability to motivate and coach a team in a fast-paced, high-energy setting.
• Strong communication skills to resolve guest concerns.

Responsibilities

• Lead the floor on every shift, ensuring smooth service and guest satisfaction.
• Coach and develop hourly team members on service standards and safety practices.
• Drive sales through guest engagement and support events and promotions.

Skills

Hospitality experience

Motivational skills

Communication skills

Financial awareness

Education

High school diploma or equivalent

Job description

Overview

As a Supervisor at Lucky Strike Entertainment, you will lead the floor on every shift, support your team across bowling, arcade, food and beverage, bar, and events, and deliver the kind of guest experience that makes people want to come back.

What You’ll Do

• Own the floor on every shift, keeping service flowing, guests happy, and the team moving across bowling, arcade, food and beverage, bar, and events
• Step into any position as needed to maintain speed, service standards, and guest satisfaction throughout the shift
• Coach and develop hourly team members on service standards, safety practices, and company expectations
• Drive sales through guest engagement, upselling, and supporting events and in-center promotional programs
• Maintain facility readiness, lane conditions, arcade functionality, and smooth FOH and BOH operations throughout each shift
• Assist with cash handling, inventory counts, and labor tracking to build foundational operational and financial skills

What You’ll Bring

• 1 to 2 years of experience in hospitality, food and beverage, retail, or a guest-facing environment
• A natural ability to motivate and coach a team in a fast-paced, high-energy setting
• Strong communication skills and the confidence to resolve guest concerns professionally
• A floor-first work style; you lead by being present and doing the work alongside your team
• Basic financial awareness including labor, sales goals, and cost control
• Ability to stand and walk for extended periods and occasionally lift 25 to 50 pounds
• High school diploma or equivalent required
• Flexible availability including nights, weekends, and holidays

What You’ll Get

• Medical, Dental, and Vision plans to select from based on your needs
• Wellness resources to help you along your wellness journey
• 401(k) Retirement Plans
• Employee Stock Purchase Program
• Employee Assistance Program (EAP)
• Vacation and Holidays
• Perks! Bowling, Boomer's, and Waterpark discounts, Retail discounts, Event discounts, and more!