Supervisor

AMF; Hyattsville (MD); On-site; USD 27,552 - 30,307; Part time

Benefits offered by this job

Medical, Dental, and Vision plans

401(k) Retirement Plans

Employee Stock Purchase Program

Perks! Discounts on bowling and events

Job summary

AMF is seeking a Supervisor to lead the floor at our Hyattsville location. This role involves maintaining a vibrant atmosphere across bowling, arcade, food, beverage, and events while ensuring guest satisfaction. The Supervisor will coach team members, drive sales, and uphold service standards, all while facilitating smooth operations.

The ideal candidate will have 1 to 2 years of experience in a guest-facing role and possess strong communication skills. We offer competitive pay, medical benefits, retirement plans, and exciting perks such as discounts on events and leisure activities.

Qualifications

• 1 to 2 years of experience in hospitality, food and beverage, or a guest-facing environment.
• Ability to stand and walk for extended periods and occasionally lift 25 to 50 pounds.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Lead the floor on every shift, keeping service flowing and guests happy.
• Coach and develop hourly team members on service standards.
• Drive sales through guest engagement and support events.
• Maintain facility readiness and operations throughout each shift.

Skills

Team motivation

Strong communication skills

Customer service

Basic financial awareness

Education

High school diploma or equivalent

Job description

Overview

As a Supervisor at Lucky Strike Entertainment, you will lead the floor on every shift, support your team across bowling, arcade, food and beverage, bar, and events, and deliver the kind of guest experience that makes people want to come back.

What You’ll Do

• Own the floor on every shift, keeping service flowing, guests happy, and the team moving across bowling, arcade, food and beverage, bar, and events
• Step into any position as needed to maintain speed, service standards, and guest satisfaction throughout the shift
• Coach and develop hourly team members on service standards, safety practices, and company expectations
• Drive sales through guest engagement, upselling, and supporting events and in-center promotional programs
• Maintain facility readiness, lane conditions, arcade functionality, and smooth FOH and BOH operations throughout each shift
• Assist with cash handling, inventory counts, and labor tracking to build foundational operational and financial skills

What You’ll Bring

• 1 to 2 years of experience in hospitality, food and beverage, retail, or a guest-facing environment
• A natural ability to motivate and coach a team in a fast-paced, high-energy setting
• Strong communication skills and the confidence to resolve guest concerns professionally
• A floor-first work style; you lead by being present and doing the work alongside your team
• Basic financial awareness including labor, sales goals, and cost control
• Ability to stand and walk for extended periods and occasionally lift 25 to 50 pounds
• High school diploma or equivalent required
• Flexible availability including nights, weekends, and holidays

What You’ll Get

• Medical, Dental, and Vision plans to select from based on your needs
• Wellness resources to help you along your wellness journey
• 401(k) Retirement Plans
• Employee Stock Purchase Program
• Employee Assistance Program (EAP)
• Vacation and Holidays
• Perks! Bowling, Boomer's, and Waterpark discounts, Retail discounts, Event discounts, and more!

Benefits

Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: Lucky Strike Entertainment Benefits

The pay range for this position is $20.00 to $22.00 per hour.