Supervisor

Torsap Thai Kitchen; Houston (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Complimentary staff dining

Access to events and programming

Job summary

Fancy's is seeking an experienced Floor Manager in Houston, Texas. The ideal candidate will have a strong background in fine dining management and should be able to lead a high-volume restaurant. Responsibilities include delivering exceptional guest experiences, staff onboarding and training, as well as ensuring adherence to food safety and service standards. We offer a competitive salary and leadership opportunities within our hospitality group.

Qualifications

• Minimum 2 years of management experience in fine dining.
• Valid Texas Food Handler certification required.
• Strong knowledge of front and back of house operations.

Responsibilities

• Deliver superior service and own the guest experience.
• Oversee new hire onboarding and training.
• Maintain cleanliness and visual standards throughout the venue.

Skills

Leadership

Organizational skills

Multitasking under pressure

Customer service

Communication

Job description

Floor Manager – Fancy's

Location: 1947 W Gray St, Houston, TX 77019 Job Type: Full-time

About Fancy's:

Fancy's is a cinematic supper club in the heart of River Oaks where elevated dining meets intentional nightlife. From curated programming to late-night celebration dining, every evening at Fancy's is a production. We are building a management team that leads with intention, holds a high standard, and takes personal ownership of the experience we deliver to every guest, every night.

Evening and weekend availability is required.

Role Summary:

Fancy's is seeking an experienced Floor Manager with a strong background in fine dining and high-volume restaurant operations. The Floor Manager is responsible for the daily execution of front of house service, the development and accountability of the floor team, and ensuring that every shift reflects the standard Fancy's is built on. The ideal candidate is energetic, organized, and thrives under the pressure of a fast-paced, high-expectation environment.

Responsibilities:

• Deliver superior service and take personal ownership of the guest experience from open to close.
• Uphold and enforce all Fancy's policies, procedures, and service standards across the floor team.
• Oversee new hire onboarding, paperwork, and training to ensure every team member is set up to perform at the Fancy's standard.
• Ensure full compliance with all local, state, and federal laws regarding food safety, labor, and employment.
• Maintain cleanliness, organization, and visual standards throughout the venue at all times.
• Evaluate staff performance on an ongoing basis and provide direct, constructive feedback to improve productivity and service quality.
• Respond to guest concerns promptly and professionally, resolving issues with urgency and grace.
• Communicate consistently with the kitchen, bar, and ownership to ensure seamless coordination across all departments.
• Support the General Manager with scheduling, reporting, and operational decision making.
• Perform all duties as assigned by the AGM and General Manager.

Requirements:

• Must be 21 years of age or older.
• Must be authorized to work in the United States.
• Minimum 2 years of management experience in a full-service, high-volume, fine dining establishment.
• Valid Texas Food Handler certification required, TABC certification preferred.
• Proven ability to lead and develop a team in a high-paced, high-expectation environment.
• Strong working knowledge of both front and back of house operations.
• Excellent decision making, organizational, and multitasking skills under pressure.
• High energy, clear communicator, and a genuine team builder.
• Reliable, trustworthy, and consistently available for evening and weekend shifts.
• Exceptional attention to detail and an unwavering commitment to guest experience.
• Must be able to stand for the duration of a shift, up to 8 hours, with frequent bending, squatting, and lifting up to 30 lbs.

What We Offer:

• Competitive salary commensurate with experience.
• Complimentary staff dining and shift meals.
• Access to Fancy's events and programming.
• A leadership role with real influence inside a growing hospitality group and advancement opportunities within the LCN Hospitality portfolio.

If you are an experienced hospitality leader who is ready to take ownership of the floor, develop a team worth being proud of, and help shape one of Houston's most distinctive dining experiences, we would love to meet you.