FOH Supervisor

Hollywood Palms Cinema; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Schedules

Growth Opportunities

Restaurant Discounts

Entertainment Discounts

Free Movies

Medical Benefits

401K

Job summary

Culinary Khancepts is seeking a key supervisor to lead shifts and uphold hospitality standards across multiple concepts. You will participate in LCC training and demonstrate required management competencies, while helping to develop and motivate the team to deliver outstanding dining experiences.

The role involves scheduling, incentive programs, ongoing training, and ensuring cleanliness and compliance with regulations. A fast-paced environment and flexibility are essential for success.

Qualifications

• High School diploma or GED
• Minimum of 1 year of experience in fine dining hospitality and/or casual dining restaurant
• Able to multi-task
• Ability to stand for long period, lift 25 lbs, bend or climb
• Customer service focused and solution oriented
• Succeeds in a fast-paced environment
• Flexible schedule based on restaurant needs
• Food handler's card required by local/state regulations

Responsibilities

• Ensures prompt, friendly service according to guidelines
• Leads preshift on a shift-by-shift basis
• Builds a culture focused on unforgettable hospitality and quality
• Enforces TABC regulations
• Ensures product, restaurant and staffing presentation meet standards
• Assist in scheduling and staffing pars
• Assist management with incentive programs, testing and training
• Manages restaurant organization, cleanliness and sanitation
• Communicates daily with other managers via log
• Completes all assigned duties and responsibilities
• Create server sections and assign tasks based on team performance
• Develops team members through ongoing coaching
• Communicates and enforces company policies and procedures
• Maintains and protects company assets
• Complies with local, state and federal laws and guidelines
• Follows cash handling procedures

Skills

Leadership

Customer Service

Multitasking

Communication

Staff Scheduling

Education

High School diploma or GED

Job description

Company Overview

Culinary Khancepts is a multi-concept, restaurant group that includes State Fare Kitchen & Bar, Liberty Kitchen Oysterette, The Audrey & Reel Luxury Cinemas, River Oaks Theatre, Mayahuel, Epicure Café & Star Cinema Grill. We feature fresh, made from scratch plates with an elegant presentation. We absolutely love taking care of all our guests!

Culinary Khancepts believes every guest should be provided with an unforgettable experience through unmatched hospitality, the highest quality food & beverages and a flawless presentation. We strive to create a fun and positive environment that everyone from our guests to our team can thrive in as we continue to push the envelope in both the culinary and beverage scene.

As a key supervisor you will be enrolled in the LLC training program and asked to complete your Level Advancement consistently. You will need to successfully demonstrate all required training associated with Management training (LCC) and participate in ongoing development as outlined by the training department.

Responsibilities

• Ensures prompt, friendly service according to company guidelines.
• Leads preshift on a shift-by-shift basis.
• Build a culture with our common goal in mind. “To provide every guest with an unforgettable dining experience through unmatched hospitality and the highest quality food and beverages.”
• Enforces TABC regulations.
• Ensures product, restaurant and staffing presentation meet company standards
• Assist in scheduling and meeting staffing pars.
• Assist management team in creating incentive programs, testing and training.
• Manages restaurant organization, cleanliness and sanitation.
• Communicates with other managers daily through management log.
• Completes all other assigned duties and responsibilities.
• Creates server sections and job assignments based on performance of team members.
• Constantly develops team members, including informal shift reviews and participates in daily one on one’s.
• Communicates, enforces, and follows company policies, practices and procedures.
• Maintains and protects company assets.
• Complies with the local, state and federal laws, regulations and guidelines.
• Follows all cash handling procedures.

Qualifications

• High School diploma or GED
• Minimum of 1 year of experience in fine dining hospitality and/or casual dining restaurant
• Able to multi-task
• Ability to stand for long period so time, lift 25 lbs., and bend, climb or work in confined spaces
• Customer service focused and solution oriented
• Must enjoy and be able to succeed in a fast-paced work environment
• Ability to work a flexible schedule based on restaurant needs
• Food handler's card is required according to local and or state regulations

Benefits/Perks

• Competitive Pay
• Flexible Schedules
• Growth Opportunities
• Pharmacy & Restaurant Discounts
• Available discounts, rewards, and perks on thousands of personal purchases such as entertainment, gym memberships, electronics and travel.
• Free movies at Star Cinema Grill
• Potential for Medical, Dental & Vision benefits
• 401K Retirement Savings Program
• Employee Referral Program